Software Engineer, Lead

Key Responsibilities 

• Provide technical direction, architecture guidance, and design/code review across EngineeRD's active client engagements 
• Lead debugging, root-cause analysis, and defect resolution for complex or escalated issues across automation, integration, and full-stack workstreams 
• Set and enforce engineering standards, sequencing, and quality gates across build, testing, and stabilization phases 
• Mentor and provide day-to-day technical direction to Associate and Senior Software Engineers, including task allocation and skill development 
• Own final technical sign-off on AI agent / “AI employee” builds, Power Platform automations, and full-stack deliverables before client delivery 
• Serve as the senior technical escalation point for client-facing engineering issues, coordinating with the assigned Project Lead and the CEO as needed 
• Review and validate technical documentation, manual fallback procedures, and training materials before client handoff 
• Identify cross-project technical risks and reusable components, and recommend improvements to EngineeRD's engineering practices and tooling 
• Support hiring, onboarding, and technical evaluation of engineering candidates as EngineeRD's team grows 
• Stay hands-on with development, debugging, and prototyping for the most complex or highest-risk technical problems 
• Take on additional engineering-leadership responsibilities as EngineeRD's client portfolio and project mix evolve 

Required Qualifications 

• 8+ years of professional software engineering experience, including full-stack development and systems architecture 
• Demonstrated experience leading or technically directing a small engineering team or workstream, including code review and mentoring 
• Deep hands-on experience with workflow automation and AI agent development (Claude, ChatGPT, or similar LLM platforms) and with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and/or SharePoint/M365 
• Strong debugging and root-cause-analysis skills across full-stack, integration, and automation issues 
• Experience setting technical direction and engineering standards for client-facing delivery work 
• Comfortable operating independently in a small, fully remote company, working directly with the CEO and clients on technical matters 

Preferred Qualifications 

• Experience serving as a technical lead or engineering manager for a small consulting, managed-services, or client-delivery organization 
• Experience with revenue cycle, healthcare operations, or back-office transformation projects 
• Experience building or overseeing reusable automation frameworks, connectors, or internal tooling for reuse across client engagements 
• Eligibility for, or willingness to pursue, a U.S. government security clearance for assignments involving EngineeRD's federal client work (not required for all engagements)