Software Engineer III

Summary:
The Software Engineers will support the Agentic Content Systems (ACS) organization within RL Content, building AI-native tooling, agentic workflows, developer surfaces, and validation infrastructure across three sub-teams: Frontier, Forge, and Foundations. Work spans agentic workflow development, dashboard/surface engineering, rapid prototyping of AI-powered content tools, human-in-the-loop validation systems, and shared knowledge-layer infrastructure.
Design, build, and ship agentic workflows that replace manual processes.
Build and maintain tooling dashboards and surfaces that aggregate agentic signals for Content pillar leads, including new modules, pillar integrations, and UI iterations.
Conduct high-velocity exploration of AI-native tooling, shipping rapid prototypes and killing bets that don't prove out.
Discover, evaluate, and integrate new external and internal AI build tooling into the Content org's development workflows.
Build validation harnesses, eval pipelines, and supervised-handoff ("on-the-loop") workflows for production agents.
Extend the Content Pod Manager registry and reporting infrastructure with pillar-specific customizations and leadership reporting surfaces.
Extend shared knowledge layer capabilities, integrating new data sources and adapting to evolving search/retrieval infrastructure.
Use and create AI-assisted development tools as a core part of the development workflow to accelerate delivery.
Partner with pod leads, pillar stakeholders, and XFN partners to define requirements, scope prototypes, and iterate on deliverables.
Document systems, APIs, and architectural decisions for handoff post-delivery.

Skills:
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Basic mentoring skills necessary to provide support and constructive performance feedback.
• Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.
• Ability to troubleshoot issues and make system changes as needed to resolve issue.
• Knowledge of computer hardware and software.
• Knowledge of computer development software as it relates to systems, such as SQL, VisualBasic, etc.

Education/Experience:
• Bachelor's degree in computer science, software engineering or relevant field required.