Software Developer, IT Application - SCA

What to Expect

As a Software Development Engineer on the Service Center Application (SCA) team, you build and improve the applications Tesla Service Centers use every day to service vehicles, deliver new cars, and keep customers moving. SCA is an internal, customer-facing platform — desktop and mobile, with many operational dashboards — used by Service colleagues throughout the visit. 

You will work on a full-lifecycle product with very high demand: parts, servicing, payments, loaner cars, and more, across at least 40 integrations. The system runs at global scale with heavy daily load, so performance and reliability matter as much as new features. This role is focused on Vehicle service for the European market, in collaboration with broader Service engineering (including Vehicle and Energy in the US). Adjacent products include Business Resolution, which handles issues such as warranty and mileage. 

The work is demanding. You will multitask regional projects with urgent, same-day changes in a fast-moving environment, with strong problem-solving skills and a habit of spotting improvements in a live operational context. 

What You’ll Do

• Collaborate with other cross-functional teams such as product managers, quality engineers and release engineers to own your solution from start to deployment.
• In addition to ongoing projects, you are responsible for tackling urgent problems that require immediate action.
• Able to communicate and collaborate with domain experts from different disciplines and the ability to handle multiple projects and tasks in parallel.
• Communicative and operational skills as well as the ability to work with many stakeholders.
• Investigate root cause of failures to drive continual improvement. And continually learn, set, teach, apply software best practices, tools and technologies.

What You’ll Bring

• At least 5+ years of experience in the latest backend/frontend web stack: NET core, C#, and Angular or React.
• Be an expert in RESTful web services and web applications.
• Strong experience with stream and event processing frameworks, i.e. Kafka or RabbitMQ.
• Excellent knowledge of SQL and NoSQL databases, i.e., MongoDB, MySQL, or MSSQL and must be proficient user in Jira, Confluence and Git.
• Have experience with building scalable systems
• Mastering the English language in both written and verbal form is required and some degree of flexibility is desired as different teams work in different time zones