Soft Services Supervisor | Educational Facilities

About Us

Welcome to the Future of Facility Management, Powered by Orion Venture Facility Services. We are a forward-thinking facility management company redefining how modern environments are cleaned, maintained, and experienced. At Orion, we integrate operational excellence, international standards, and people-driven service delivery to create safe, hygienic, and high-performing spaces. Our commitment is to elevate everyday environments through precision, consistency, and world-class soft services management.

Role Description

We are seeking an experiencedSoft Services Supervisor (Cleaning & Hygiene Supervisor) to oversee and manage cleaning operations across assigned sites. In this role, you will ensure the highest standards of cleanliness, hygiene, and presentation in line withBICSc (British Institute of Cleaning Science) standards. You will supervise cleaning teams, monitor service quality, and ensure compliance with SOPs across commercial, residential, and specialized environments includingschools.

Key Responsibilities

• Supervise and coordinate daily soft services operations across assigned sites

• Ensure all cleaning activities comply withBICSc standards and company SOPs

• Conduct routine inspections to maintain hygiene, cleanliness, and presentation standards

• Manage, train, and support cleaning staff to ensure consistent service delivery

• Prepare schedules, work assignments, and duty rosters for housekeeping teams

• Monitor use of cleaning chemicals, equipment, and consumables efficiently and safely

• Ensure compliance with health, safety and quality

• Respond to client feedback and resolve service-related issues promptly

• Maintain accurate records, reports, and checklists for audits and inspections

• Coordinate with FM and site teams to ensure smooth service integration

Qualifications & Skills

• Diploma or equivalent qualification (Facilities Management, Hospitality, or related field preferred)

• 3–6 years of experience in soft services / housekeeping supervision in FM industry

• Strong knowledge ofBICSc cleaning standards and procedures

• Experience working in Educational environments is a strong advantage

• Strong leadership and team management skills

• Good understanding of hygiene, infection control, and safety practices

• Ability to work in a fast-paced, service-driven environment

• Strong communication and reporting skills

• UAE FM experience preferred

Why Join Orion Venture Facility Services?

• Be part of a future-focused FM company raising standards in soft services delivery

• Work across diverse environments including premium commercial sites, school facilities

• Structured training aligned with international cleaning standards (BICSc)

• Strong focus on career development and supervisory growth paths

• A culture built on accountability, quality, and continuous improvement

• Opportunity to lead teams that directly impact health, safety, and user experience

Equal Opportunity Statement

Orion Venture Facility Services is an equal opportunity employer. We are committed to building an inclusive and diverse workplace where talent, performance, and professionalism are valued above all.