Social Media Manager - Content Specialist

Title: Social Media Manager - Content Specialist

Location: Remote US

Duration: 6 Months Contract with possible extension

Pay range: $30.00 - $34/hr on W2

About the Role

• We are looking for a detail-oriented contractor to support a video content feed within our consumer mobile app. In this role, you will serve as the primary reviewer of user-submitted video content, ensuring all published content meets our established quality and community standards. This is a high-judgment, process-driven role that requires operational consistency and the ability to think critically when guidelines meet real-world edge cases.

Key Responsibilities

• Review and make daily approval and rejection decisions on user-submitted video content based on established content guidelines
• Identify and escalate grey-area content that requires additional review or policy clarification
• Partner with internal stakeholders to revise and expand content guidelines as new content scenarios emerge
• Source and identify potential content creators across social platforms to expand the contributor pipeline
• Maintain accurate records of moderation decisions to support audit trails and trend analysis
• Identify opportunities to automate or streamline portions of the moderation workflow using AI-assisted tooling
• Provide regular reporting on content volume, approval rates, rejection reasons, and flagged patterns

Qualifications

• Hands-on experience managing organic social media for a brand, including content publishing, copywriting, and community engagement
• Working knowledge of platform norms, content formats, and best practices across major social channels (Instagram, TikTok, Facebook, etc.)
• Experience in a role requiring high-volume daily decision-making with strong attention to detail
• Strong judgment and comfort making consistent decisions in ambiguous situations
• Organized and self-directed, with the ability to manage a daily workload independently
• Experience writing or maintaining process documentation, guidelines, or playbooks is a plus
• Curiosity about or experience with AI tools is a plus

What Success Looks Like

• You bring the discipline to work through a daily content queue accurately and efficiently, and the initiative to improve the process over time. You spot patterns, ask good questions, and leave systems better than you