Social Commerce Content Specialist

Job Description

Contract: Full-time

Regular travel to both Nottingham & Manchester offices

Recruitment Partner: Joanne WalkerJoanne.walker2@boots.com

What you'll be doing

As a Social Commerce Specialist for TikTok Shop, you will play a pivotal role in driving Boots' social commerce strategy. You will connect social content, creators, and affiliates to enhance our presence on TikTok, ensuring that our marketing efforts translate into commercial success. This role is ideal for someone who is passionate about TikTok and understands the nuances of social commerce.

Key responsibilities

• Own the social and marketing plan supporting TikTok Shop, collaborating with various teams.
• Build a comprehensive TikTok Shop content calendar aligned with key brand and trading moments.
• Ensure TikTok Shop activities are native to the platform and integrated with Boots' overall social strategy.
• Develop creator guidelines and toolkits to empower affiliates and creators.
• Identify and fill gaps in affiliate content to enhance quality and variety.
• Review content performance and use insights to refine future strategies.
• Collaborate with Paid Social and Performance Media teams to amplify high-performing content.
• Track social commerce KPIs and provide regular updates on performance.

What you'll need to have (our must-haves)

• Experience in social media, influencer marketing, affiliate marketing, or social commerce.
• Strong understanding of TikTok and what makes content successful on the platform.
• Excellent organisation and project management skills.
• Strong communication and briefing skills.
• A proactive, curious mindset with a test-and-learn approach.

It would be great if you also have

• Understanding of TikTok Shop and creator affiliate models.
• Passion for creators, culture, and trends in the social landscape.
• Experience using performance data to optimise content or campaigns.

Where your brilliance can take you

At Boots, your role as a Social Commerce Specialist opens up numerous pathways for career growth. You will have the opportunity to shape our social commerce strategy and collaborate with various teams, enhancing your skills in digital marketing and e-commerce. As you excel in this role, you may progress to senior positions within the Social Media or Digital Marketing teams, contributing to Boots' innovative approach in the retail landscape.

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more athttp://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.

• Business Area: Support Office
• Function: Marketing & Communications
• Keywords: Social, Media, TikTok, Content,
• Hours per week: 37.5
• Latitude,longitude 1: 52.927182,-1.183948
• Shift Pattern to display to candidates (displayed externally). Please select one:: Weekdays
• Is this a Global Brands req?: No
• Airport: No
• Company: Non Stores
• Division: Non Stores
• Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
• Region: East Midlands
• Area: East Midlands (non stores)
• Store: Nottingham Support Office
• Req Posted Date: 25-Sep-2026
• Country: UK
• Address 1: Recruitment Service Centre (D94)
• Address 2: Thane Road
• Address 3: Nottingham
• Post Code: NG90 1BS
• Source: Boots