AL
SME IBM Rational Team Concert(RTC)
Artech LLC
🇺🇸 United States
Remote
Manager or above
1 month ago
$55 – $65 / hour
- EWM
- Java
- DB2
1 month ago
Duration: 12+ Months
Location: 100% REMOTE
Job Description:
| Job Summary: | Position will operate as administrator for the Rational Team Concert/Enterprise Workflow Manager (RTC/EWM) product, providing support for that product. This position will entail assisting users with using and troubleshooting the product, documenting procedures, and applying maintenance or upgrades to RTC as required. |
| Duties & Responsibilities: | Must be able to assist developers and other users of RTC as needed. Provide support for scoping, development, testing, implementation, maintenance, and troubleshooting of RTC/EWW system. Work with vendor and other groups to apply maintenance or upgrades to the system as needed. Review and refresh documentation, procedures, and user guides to ensure accurate instructions on how to use the system. On Call 24/7 in case emergency support is needed. |
| Requirements: | Mainframe Code Development and Production Support Processes Mainframe File Organization Understanding Mainframe Compile Processes Mainframe Staff Support Experience Mainframe and Java Client Troubleshooting Mainframe DB2 Development and Support Experience Rexx Script Development Exceptional Communication Skills Responsibilities – RTC/RDZ Support Support Day-to-Day End User Support Support initiatives to upgrade and maintain RTC/RDZ servers in a distributed and virtual environment Ability to teach the use of tools in a step-by-step manner Thoroughly document help guides, procedures, and how-to documents. Minimum Bachelor’s Degree plus 4+ years IT Source Management experience OR 6+ years IT Source Management experience |
SME IBM Rational Team Concert(RTC) · Artech LLC