SmartComm Developer

Job Title: SmartComm Developer

Experience: 6+ Years

Location: Bangalore / HYD - Hybrid 3 days' work from office per week

Employment Type: Full-time

Budget: 30 LPA

Notice: Immediate to 15 days only

Job Summary

We are seeking an experiencedSmartComm Developer with 6+ years of hands-on experience inSmartCommPlatform to design, develop, and support customer communication solutions. The role involves building scalable, high-quality document generation solutions aligned with business and compliance requirements.

Key Responsibilities

1. SmartComm

• Design, develop, and maintain customer communication solutions usingSmartComm.
• Develop and enhancetemplates, layouts, rules, scripts, and content libraries.
• Implement batch and real-time document generation solutions.
• Work withXML, XSLT, and data mapping for document composition.

1. Integration & Technical Design

• Integrate SmartComm with upstream/downstream systems (CRM, Core systems, ECM, Archive).
• Develop solutions usingSmartComm Designer, Design Manager, and Communications Server.
• Support document distribution via print, email, PDF, and digital channels.
• Ensure solutions meet performance, scalability, and security standards.

1. Maintenance & Support

• Perform defect analysis, bug fixes, and performance tuning.
• Provide production support and handle incident resolution.
• Participate in root cause analysis and preventive improvements.

1. Collaboration & Stakeholder Management

• Work closely with business analysts and stakeholders to understand communication requirements.
• Translate business requirements into technical designs.
• Support UAT and production releases.
• Provide technical guidance to junior developers.

Required Skills & Qualifications

Technical Skills

• 6+ years of experience inSmartComm/OpenText Exstream.
• Strong hands-on experience with:
• SmartComm/Exstream Designer & Design Manager
• Control Centre / Communications Server
• XML, XSD, XSLT
• Scripting (JavaScript or Exstream scripting)
• Experience with document composition, batch processing, and real-time generation.
• Good understanding ofprint and digital communication workflows.

Tools & Platforms

• Experience with version control tools (Git, SVN).
• Familiarity with Unix/Linux environments.
• Experience with CI/CD pipelines is a plus.
• Domain & Soft Skills
• Experience inBanking, Financial Services, Insurance (BFSI) is preferred.
• Strong analytical and problem-solving skills.
• Good communication and documentation skills.
• Ability to work independently and in a team-oriented environment.
• Experience working in Agile/Scrum environments.
• Individual role

Nice to Have

• OpenText certification in Exstream / SmartComm.
• Experience with regulatory and compliance-driven communications.
• Exposure to cloud environments (AWS/Azure).