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Site Reliability Engineering (SRE) & Platform Operations

Diverse Lynx India
  • ๐Ÿ‡ฎ๐Ÿ‡ณ India
  • On-site
  • Staff / Principal
  • 13 hours ago
  • AIOps
  • Incident Management
  • triage
  • AI
  • Disaster Recovery
  • ITIL
  • Azure
  • AWS
  • OCI
  • Kubernetes
  • OpenShift
  • Prometheus
  • OpenTelemetry
  • Dynatrace
  • Splunk
  • Python
  • Machine Learning
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Job Description: Senior Manager โ€“ Site Reliability Engineering (SRE) & Platform Operations
Location: Bengaluru, India
Employment Type: Full-time
Role Overview
We are seeking an experienced and strategicSRE & Platform Operations Leader to drive production reliability, observability, and automated service management across mission-critical enterprise environments. You will lead high-performing engineering teams, establish SRE operating frameworks (SLIs/SLOs, error budgets), and leverage modern AIOps and automation to ensure high availability and continuous operational excellence.
Key Responsibilities
  • Reliability & Incident Management: Define and govern SRE priorities, incident management lifecycles, and major incident triage to meet strict SLA and MTTR targets.
  • Observability & Telemetry: Oversee enterprise monitoring, logging, and tracing frameworks to proactively identify anomalies and ensure end-to-end platform visibility.
  • AIOps & Automation: Drive the adoption of AI-driven operations (AIOps), automated runbooks, and self-healing mechanisms to reduce alert fatigue and eliminate operational toil.
  • Cloud & Platform Operations: Manage hybrid-cloud and containerized environments, ensuring robust infrastructure scalability, security, and disaster recovery readiness.
  • Cross-Functional Leadership: Partner closely with software engineering, infrastructure, security, and executive stakeholders to drive operational maturity and continuous service improvement.
Required Qualifications & Skills
  • Experience: 16+ years in IT operations, production support, cloud infrastructure, and Site Reliability Engineering, with significant leadership tenure.
  • Core Competencies: Deep expertise in SRE practices (SLOs, SLIs, error budgets), incident/problem management, and ITIL frameworks.
  • Technical Exposure: Proficiency with cloud platforms (Azure/AWS/OCI), container ecosystems (Kubernetes/OpenShift), and modern observability tooling (Prometheus, OpenTelemetry, Dynatrace/Splunk).
  • Automation & AI: Strong background in scripting/automation (Python, Shell) and leveraging AIOps or GenAI for operational intelligence and predictive analytics.

Site Reliability Engineering (SRE) & Platform Operations ยท Diverse Lynx India

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