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Site Reliability Engineering (SRE)/Dev Ops - Site Reliability Engineering (SRE)/Dev Ops

Mindlance
🇨🇴 Colombia
On-site
4 weeks ago
  • AWS
  • CloudWatch
  • DynamoDB
  • Step Functions
  • Aurora
  • MySQL
  • RDS
  • Agile
  • Change Management
  • Incident Management
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Job Title: Production/Application Support Engineer
Location: Colombia – Remote
Duration: 12 months
 
Key Responsibilities:
  • Monitor and troubleshoot production applications and AWS infrastructure.
  • Investigate and resolve production incidents using AWS CloudWatch, Lambda, DynamoDB, Step Functions, Aurora MySQL/RDS, and related tools.
  • Support L1/L2 escalations and collaborate with Developers and Data Management teams.
  • Assist with application releases through testing, validation, and phased deployments.
  • Follow Agile SDLC and Change Management processes.
  • Create and maintain production documentation, processes, and basic automations.
  • Provide support for urgent production issues, including occasional after-hours coverage.
Required Skills:
  • Basic hands-on experience with AWS and cloud-based applications.
  • Knowledge of CloudWatch, Lambda, DynamoDB, Step Functions, and RDS/Aurora MySQL.
  • Strong troubleshooting and problem-solving skills.
  • Understanding of production/application support and incident management.
  • Good communication and ability to work with cross-functional teams.
  • Bachelor's degree in Computer Science, IT, Engineering, or related field preferred.


“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Site Reliability Engineering (SRE)/Dev Ops - Site Reliability Engineering (SRE)/Dev Ops · Mindlance

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