TM
Site Development Business Operations Manager
Tailored Management
- 🇺🇸 United States
- Remote
- Manager or above
- 7 hours ago
- triage
- Change Management
- Google Workspace
- Data Visualization
- PMP
- Agile
- Pension
7 hours ago
Location:Â Remote (PST preferred)
Pay: $70-82/Hr
Type: Full-Time Contract (W2) | 40 hours | M-F | no OT
Duration: Initial 9-month term with probable ongoing extension/conversion
Target Start:Â November
Benefits: Medical, dental, vision, 401k | 15 days PTO, paid sick leave
Reason for opening:Â LOA coverageÂ
OVERVIEW:
SD Ops is the central conduit for business operations across GSD, supporting site selection and enablement for data center capacity needs. This role provides coverage for a business operations role, with a focus on keeping the internal approvals process running on cadence, continuing implementation and testing of the team's new portfolio management tool, and sustaining leadership reporting and communications. This is a coordination, facilitation, and quality-control role in a fast-moving environment with senior stakeholder visibility. Success means no dropped balls: approvals stay on schedule, data stays accurate, and stakeholders stay informed.
RESPONSIBILITIES:
1. Internal Approvals Facilitation (ATP / CA)
- Run the weekly approval cadence end to end: intake, materials prep, pre-read routing, tracking, and follow-through
- Quality-control approval decks and intake submissions against templates — distinguish legitimate gaps from missing information and chase down owners
- Maintain the approvals tracker as the source of truth: submission dates, return dates, actual approval dates, and links to decks and approval records
- Coordinate cross-functional team sign-offs (finance, space, legal, DEC, energy) and keep stakeholders aligned on SLAs
- Support preparation and logistics for live deal reviews, including deck assembly and post-meeting follow-up
- Maintain the approvals hub site, process documentation, workflow diagrams, and glossary
- Serve as business-side implementation and testing lead for the team's new portfolio management platform as it replaces legacy spreadsheets and trackers
- Define and test requirements for approval workflows, notifications, and phase-transition gates; log and triage feedback with the engineering team
- Validate data quality and field mapping; drive cleanup and migration of legacy records
- Support access control administration and routing of access requests
- Run user testing sessions, build testing scenarios, and capture structured feedback
- Draft clear, concise updates and announcements for director and VP audiences, tailored to differing stakeholder preferences
- Prepare pre-reads, summaries, and status updates ahead of leadership reviews
- Maintain distribution lists and notification groups; ensure the right people get the right level of detail
- Maintain and improve dashboards and recurring reporting on approvals status, pipeline, and cycle time, including a 2-week and 30-day look-ahead
- Produce recurring operating reviews and ad hoc analyses for leadership
- Partner with data and analytics counterparts to align reporting on common sources of truth
- Document current-state workflows, surface gaps and bottlenecks (including the "limbo" states between formal steps), and propose scalable fixes
- Identify and implement automation opportunities to reduce manual effort in deck assembly, tracking, and notifications
- Build and maintain playbooks, templates, and standards so processes survive personnel changes
- Plan and execute rollout and adoption for process and tooling changes: comms plans, training sessions, office hours, and user guides
- Coordinate "train the trainer" enablement across teams
- Track adoption, gather feedback, and iterate
- 5+ years in business operations, program/project coordination, or process management
- Strong written communication, including the ability to write concisely for senior leadership
- Analytical and organizational skills with high attention to detail while managing many parallel workstreams
- Capacity to maintain confidentiality and handle highly sensitive information with discretion
- Bachelors degree in related field would be preferred; If no bachelors degree, need to have at least 8 years of experienceÂ
- Demonstrated experience running a recurring, deadline-driven process with executive stakeholders
- Experience gathering requirements and partnering with engineering or product teams on internal tool implementation and UAT
- Proficiency with Google workspace and project tracking tools Â
- Experience in data centers, real estate development, energy, infrastructure, or capital projects
- Experience with internal approval, governance, or capital-authorization processes
- Experience with data visualization or dashboarding tools
- Experience with change management and user adoption for internal platforms
- Certification in project management or operations management (e.g., PMP, Agile)
---
At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:
• Medical Coverage – HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)
#TMMT
Site Development Business Operations Manager · Tailored Management