SIL Systems Administrator Supervisor

Job Summary

• Ensures proper operation and maintenance of computer/network systems.
• Lead a team of System Administrator Specialists that support and maintain the computer/network portion of our products throughout the world.
• Participate in recruiting, onboarding, and developing team members to strengthen the team’s capabilities and capacities; provide guidance to less experienced professional or technical staff.
• Analyzes and participates in developing solution(s) for non-routine system problems.
• Troubleshoots and evaluates hardware and software.
• Assists with the setup, configuration, and troubleshooting of interdependent systems; trains internal users.
• Verifies software versions, builds, dependencies, and approved configurations against documented configuration-management requirements.
• Participates in developing, testing, and implementing system changes and upgrades; maintains related documentation.
• Develops and maintains electronic and hard-copy reports, records, and systems; may present information internally.
• Plans for future applications and solutions based on emerging technologies.
• Participates in recruiting, onboarding, and developing team members; provides direction and guidance to less experienced professional and technical staff.
• May serve in an advisory capacity and support management with short- and long-term planning related to these systems.
• Maintains strict confidentiality of sensitive information and complies with all applicable laws, regulations, and Company obligations.
• Performs work safely in accordance with established operating procedures and practices.
• Performs additional functions and duties as assigned or required.

Job Qualifications

• Typically requires a bachelor's degree in information technology or a related discipline and ten or more years of progressive professional experience in an information technology department primarily in systems administration. May substitute equivalent working experience in the field in lieu of education.
• Must demonstrate extensive technical expertise and application of system administration theories, concepts and practices.
• Equivalent military technical experience at the journeyman or senior level, such as Army 17C, 25D, 25H, 255N, or 255S; Air Force or Space Force 1D7X1 at the 5- or 7-skill level, 1B4X1, 17D, or 17S; Navy IT or CWT; or Marine Corps 1721, 0631, or 0671, with approximately ten or more years of relevant hands-on experience and demonstrated responsibility for enterprise systems, networks, cybersecurity, or technical leadership, and include completion of the following courses, certifications, or training materials: F07DZZ1, M03385G, M10395B, M223854, A-531-0021, W-250-0750, A-150-1980, A-102-8484, A-150-1250, A-150-1940A, A-150-1941, A-150-1903, A-102-3131, A-150-1855, A-150-1940, A-113-0205, A-113-0175, A-113-0018, A-113-0382, A-113-0027, A-113-0383, A-113-0202, A-113-0233, DISA (451) Training (Linux), DISA (451) Training (Windows), and the System Administrator (Intermediate) Playlist.
• Certifications (Preferred / In-Progress):
  • CompTIA A+
  • Network+
  • SecurityX
  • Cloud+
  • GICSP
  • GFEC
  • SSCP
  • CCNP Security
• Strong project leadership skills, including the ability to schedule and coordinate assignments, meet milestones and completion dates, use project-management tools to monitor progress, and adjust resources as needed.
• Ability to lead project teams, serve as a primary technical contact or spokesperson, and provide technical expertise in one or more related areas.
• Ability to develop new processes and systems and resolve routine and complex technical problems creatively, efficiently, and independently.
• Customer-focused approach with strong analytical, interpersonal, verbal, and written communication skills, including the ability to analyze data, develop innovative solutions, and document, report, and present findings to technical audiences, senior management, and external stakeholders.
• Comprehensive understanding of systems-testing concepts, theory, and operations, with demonstrated experience applying them.
• Demonstrated knowledge of at least two system-administration functions, such as performance tuning and measurement, backup and recovery, configuration management, Internet Protocol (IP), security and firewalls, web servers, or load balancing.
• Fundamental hands-on knowledge of Windows Server, Windows client, and Linux operating systems.
• Practical understanding of networking principles, including IP addressing, subnetting, DHCP/DNS concepts, and switch-port connectivity.
• Familiarity with system-imaging tools, baseline-deployment procedures, and driver and software installation in offline or air-gapped environments.
• Basic understanding of virtualization concepts, including VMware, Hyper-V, and host/guest architecture.
• Ability to read and follow network-cabling diagrams, rack-elevation drawings, and standard operating procedures (SOPs).
• Ability to work independently and collaboratively in a team environment and effectively support a technically diverse engineering team.
• Ability to maintain confidentiality of sensitive information and work safely in accordance with established operating procedures and practices.
• Ability to lift, transport, and rack server and network hardware in accordance with workplace safety standards.
• Ability to work extended hours and travel domestically and internationally, as required.
• Prior experience working in a classified or ITAR-regulated environment is highly desirable.
• Ability to obtain and maintain a DoD security clearance is required.

• Internal Title: Systems Administrator IV
• Experience Level: Supervisory
• Full-Time/Part-Time: Full-Time Salary
• Workstyle: Onsite
• Pay Range Low: 99,500
• Pay Range High: 170,750
• Job Category: Engineering
• Travel Percentage Required: 0% - 25%
• Relocation Assistance Provided?: No
• Clearance Required?: Desired
• US Citizenship Required?: Yes
• Clearance Level: Secret
• Employee Referral Bonus Amount: 1000.00