VI
SIAM - Asset & Configuration Management
VARITE INDIA PRIVATE LIMITED
- 🇮🇳 India
- On-site
- Manager or above
- 5 hours ago
- IoT
- Configuration Management
- Change Management
5 hours ago
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
Essential Job Functions:
- Take the ownership to oversee the day to day operations relating to Asset & Configuration Management
- Ensure that all Service Providers maintain accurate and current CMDB entries through audits and inspections
- Ensure that the integrity of the CMDB is maintained and integrated with other key operational processes – especially Incident, Problem and Change Management
- Work with the Service Provider as reasonably requested with the scoping of audits, impact assessments, investigation and resolution of discrepancies
- Ensure that the life cycle of the CI is managed and accurately reflected.
- Consolidate Configuration Management reporting
- Implement the agreed data model and attribute amendments
- Integrate with agreed data sources (both internal and external supplier sources); agree data owners for BAU updates to the CMDB (including manual data uploads to the CMDB if appropriate)
- Coordinate with the customer and manage creation of “Service” CIs and their relationships (non-discoverable services)
- Provide guidance to internal and external Service Providers in fulfilling their Configuration Management roles and responsibilities.
- Identify and implement process improvements and CMDB/Discovery tools/ITSM platform/integration enhancements
- Ensure SACM Management KPI/SLA are reviewed at agreed frequency and analyse/review for improvement
- Regular monitoring & audits to avoid unauthorized changes to SACM Database, better audit compliance
- Take the ownership of Process Data, maintenance & update along with defining Functional requirements for changes, enhancements in the Problem Management Process workflows
- Conduct regular trainings for process awareness and improve process compliance
Qualifications:
- Very strong Influential relationship management skills with stakeholders, senior management, colleagues and external service providers. Coordination, negotiation, and persuasion skills
- Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.Strong oral and written communication skills
- Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve
- Supervisory skills and the ability to leverage support from other parts of the organization
- Proven expert in managing multiple stakeholders at all levels of the organization, but specifically at senior management level.
- Understanding of Technologies & ITSM Tool
- Coordination, negotiation, and persuasion skills
How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.
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Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
SIAM - Asset & Configuration Management · VARITE INDIA PRIVATE LIMITED