Senior Full Stack Engineer

About ShyftOff

ShyftOff is reshaping how companies run contact center operations. OurAgentic Workforce Delivery Platform™ blends AI and human talent to help organizations scale their customer support withspeed, precision, and flexibility. We’re building the future ofworkforce orchestration — where teams can launch, manage, and optimize an intelligent workforce that adapts to business needs in real time.

Why this role exists

We’re growing rapidly and expanding the capabilities of our platform. To keep pace, we need ahands-on Full Stack Engineer who lovesbuilding scalable systems,shipping high-quality product, and solving complex technical challenges that directly impact customers.

You’ll work across thefull stack — from architecting backend services to building intuitive front-end experiences — and collaborate closely with product and engineering leadership to bring ideas to life.

This is a role for someone whotakes ownership,moves with urgency, and thrives in the energy of ahigh-growth startup.

What you’ll do

Build & Ship Product Features

• Design, build, and ship features across the full stack with a focus onperformance, reliability, and scalability.
  
  
• Contribute toarchitecture decisions and help evolve the platform as we scale.
  
  
• Writeclean, maintainable code with thoughtful test coverage and documentation.
  
  

Engineering Excellence & Execution

• Collaborate with engineering, product, and design totranslate requirements into technical solutions.
  
  
• Break down complex problems into clear scopes and deliver iteratively.
  
  
• Participate incode reviews, share knowledge, and help raise the bar for engineering quality.
  
  

Platform & Infrastructure

• Work withmodern, cloud-native infrastructure and help strengthen our platform foundation as we grow.
  
  
• Contribute to improvingdeveloper tooling, deployment workflows, and system observability.
  
  

Impact & Customer Mindset

• Understand how customers use the platform and build withusability, clarity, and automation in mind.
  
  
• Helpmonitor product performance and address issues before they impact users.
  
  

You might be a fit if you…

• Have3+ years of experience shipping production SaaS applications.
  
  
• Are comfortable workingacross the stack — front-end, back-end, APIs, and cloud.
  
  
• Take pride in buildingreliable, scalable systems and feelownership over what you ship.
  
  
• Thrive in a fast-paced startup environment where you move quickly, collaborate tightly, and embrace iteration.
  
  
• Communicate clearly with engineers, product, and cross-functional partners.
  
  

Bonus points if you have:

• Experience withworkforce management,contact center technology, orAI-driven platforms.
  
  
• Built products foroperational teams or workflow-heavy environments.
  
  
• Worked in ahigh-growth or early-stage startup (<100 employees).

Our Stack

(You don’t need to know everything here, but you should be comfortable diving in and learning quickly.)

Frontend: Vue.js, React + Next.js

Backend: FastAPI

Data: PostgreSQL

Cloud: ECS, EC2, Lambda, RDS, S3

Tools: n8n, Cursor, Github Copilot, ChatGPT

Why ShyftOff

This is a chance to join afast-growing startup building acategory-defining product. You’ll have the space to takeownership, influence how we scale, and see your work make an impact quickly.