
Client Solutions Expert
It's fun to work in a company where people trulyBELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Responsibilities:
The Client Solutions Expert is the owner of successful client operations. This role works closely with both internal and external counterparts to deliver best-in-class campaign strategy services and results.
1ãWork with sales and other related internal teams to make sure successful campaign execution;
2ãHighly engage with client for campaign optimization and upsell opportunities;
3ãBecome the bridge of communication between clients and product team;
4ãHelp with troubleshooting with the product and R&D team when needed;
5ãMonitor, analyze, and improve campaign result;
6ãCommunicate with clients and help strengthen our ad offerings consistently;
7ãSupport hashtag or influencer marketing activities as needed;
8ãPotentially lead and measure the success of a team.
Requirements:
1ãOver 8 years of service and revenue generation focused organizations;
2ãRich experiences in building strong client bond and managing clients' campaigns;
3ãExperiences in delivering tech solutions with non-tech clients;
4ãStrong verbal and written communication skills;
5ãFluent in oral and writing English;
6ãBe able to travel domestically and internationally as needed;
7ãManagement experiences is a plus.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Client Solutions Expert · JOYO TECNOLOGIA BRASIL LTDA.