Shift Manager

Position: Shift Manager

Contract Type: Permanent – 45 hours  

Location: Oxford

Shift: Monday-Friday Mon-Fri 23:30-08:30.

Salary : £30324.00

Join the UK’s premier parcel delivery company 

What you’ll do: 

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations. 

Key Role Responsibilities: 

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs. 

• Manage transport, courier, and fleet operations efficiently to ensure service standards are met. 

• Ensure all health and safety procedures are followed in full compliance with site risk assessments. 

• Oversee daily operations and promote operational best practices. 

• Plan and allocate operational resources effectively in line with workload requirements. 

• Monitor operational costs and lead investigations into claims or discrepancies. 

• Handle and resolve any issues which arise, identify risks. 

• Ensure daily communication takes place between shifts and ensure that an accurate ‘hand over’ process is in place.   

 What We Can Offer You: 

We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect: 

• Annual Leave: At least 28 days of annual leave (including Bank Holidays). 

• Career Progression 

• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare. 

What We’re Looking For 

• Strong communication skills, with the ability to delegate where necessary. 

• Process management experience. 

• Knowledge of resource management and deployment. 
• Good IT skills.