Shift Lead

Make Your Mark as aShift Lead atStorio group

About the role

The Shift Lead plays a key part in our production operations. Reporting to the Production Manager, you will work closely with them to oversee daily manufacturing processes and lead our teams on the shop floor. You will support our Cell Leads and operators, making sure work flows smoothly while keeping a strong focus on team well-being and product quality.

Our production team crafts personalized products that hold special memories for millions of customers. What you do every day directly impacts our ability to deliver high quality items on time, safely and ethically. By keeping our processes efficient and our teams supported, you help us build a better business and bring joy to our customers.

How you embrace curiosity daily

• Manage and mentor Cell Leads across your area to help them grow and succeed

• Lead daily management system meetings to set clear daily goals for each section

• Keep a close eye on production hours, standards, safety, hygiene, and maintenance

• Help team members build new skills and create training plans with Cell Leads

• Encourage continuous improvement and 5S practices across all your production lines

• Gather feedback from your teams and share potential solutions with the Production Manager

• Work on improvement projects alongside other Shift Leads and support departments

How you make your mark

• Help your team hit daily targets for performance, quality, and overall equipment effectiveness

• Maintain high standards of product quality by ensuring everyone follows set processes

• Build a safe, respectful, and motivating work culture where everyone brings their best self

• Identify areas for improvement, then calculate and deliver practical gains for your team

• Welcome new starters and help them understand our ways of working from day one

• Track redos and quality metrics to make sure our customers receive exceptional products

What you bring to the team

• Proven experience leading and supporting people in a manufacturing environment

• Practical knowledge of manufacturing processes, equipment, and product workflows

• Strong problem solving and analytical skills to tackle daily operational challenges

• Excellent communication and listening skills that help you connect with your team

• A result oriented approach paired with basic computer skills in Word and Excel

What sets you apart

• Formal training or qualifications in management, continuous improvement, or lean manufacturing

• Demonstrated experience driving 5S or continuous improvement projects in a production setting