Director, HR PMO/Transformation Lead

Date Posted:

Country:

Location:

Key Responsibilities

1. HR Strategy Execution & Governance (25–30%)

• Act asPMO leader for China HR strategic priorities and transformation portfolio
• Establish governance rhythm:
  • HRLT cadence
  • Priority review forums
  • Decision/escalation mechanisms
• Provideclear visibility on priorities, trade-offs, risks, and dependencies
• Enabledata-driven decision-making

2. Greater China HR Transformation Leadership (25–30%)

• Leadend-to-end transformation programs, including:
  • Operating model evolution (Customer centricity, SVC Field Integration, Commercial Excellence, etc.)
  • Organizational effectiveness and workforce transformation
  • HR capability uplift (HRBP, HRLT, CoE effectiveness and integrated People solutions)
• Translate strategy into:
  • Program roadmaps
  • Milestones and deliverables
  • Success metrics
• Ensureexecution discipline + speed/pace + impact delivery

3. Global Alignment & Cross-Regional Integration (10–15%)

• Act as thekey interface between Greater China HR and Global HR PMO/transformation teams
• Ensure:
  • GC voice is represented in global programs
  • Global frameworks are localized effectively for China execution
• Collaborate with global PMO, HR CoEs, and transformation leads on:
  • AI-enabled HR initiatives
  • Digital HR adoption
  • Workforce transformation programs

4. Change Management & Adoption (10–15%)

• Build and embed ascalable change management approach across China HR
• Partner with HRBPs and business leaders to:
  • Drive adoption of transformation initiatives
  • Manage organizational resistance
• Provide“build once, scale through HRBP” capability model
• Lead change strategy for high-impact or sensitive transformations (org change, integration, exits)

5. Data, Insights & Workforce Intelligence (10–15%)

• Generateforward-looking insights using:
  • Engagement surveys
  • Employee listening channels (e.g., We Care We Listen)
  • Workforce analytics
• Track transformation effectiveness:
  • Adoption Metrics
  • Productivity / cost alignment
  • Organizational health indicators
• Supportbudget/investment prioritization with clear ROI logic

6. Strategic Advisory to GC HR Leader (5–10%)

• Act as atrusted advisor to SVP HRBP GC
• Support:
  • Executive communication (HRLT, CLT, global forums)
  • Strategic topic shaping
  • Sensitive issue framing (ER, restructuring, HC decisions

Qualifications

Experience

• 10–15 years in:
  • HR Transformation / Strategy / PMO
  • Consulting (preferred) or enterprise transformation roles
• Proven track record in:
  • Leadingcross-functional transformation programs
  • Operating inmatrix, multinational environments
  • Supporting senior stakeholders (CHRO / HRLT / business leaders)

Capabilities (Critical for Success)

• ​Strongprogram & portfolio management discipline
• Strategic thinking + structured problem solving
• Stakeholder influence without authority (critical in Greater China/global matrix)
• Deep understanding of:
  • Organizational effectiveness
  • Change management
  • HR operating models
• Strongbusiness and financial acumen

Preferred

• Exposure to:
  • AI in HR
  • Workforce analytics
• Background in:
  • Consulting / Transformation office
  • HR COE or HRBP in large organizations

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

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