ES
SFDC Product Manager
Epsilon Solutions LTD
Location not stated
Remote
Manager or above
7 months ago
- Salesforce
- Agile
- Salesforce Platform
- Change Management
7 months ago
Remote – Canada or US
JD:
The scope for the role is related to helping implement ServiceMax ServiceBoard FSM (Field Service Management) module.
| Backlog Ownership | • Collect, write, refine, and prioritize user stories, epics, and enablers with well-defined acceptance criteria • Balance new capability work against technical debt, platform upgrades, and compliance requirements |
| Stakeholder Engagement | • Serve as the single voice of the customer for service leadership and service operations • Facilitate discovery workshops, demos, and feedback sessions to drive adoption and ROI |
| Agile Delivery | • Lead sprint planning, backlog grooming, and sprint reviews in partnership with scrum master and technical leads • Make daily scope trade-off decisions to unblock the team and protect sprint goals • Ensure solutions functionally align with Salesforce platform best practices |
| Release Management | • Coordinate UAT, release notes, and change management activities for every deployment |
SFDC Product Manager · Epsilon Solutions LTD