SFDC Business Systems Analyst, Devices and Services Systems

About the job

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

As a Salesforce Business Systems Analyst, you'll work with the Devices and Services systems group and help perform functional analysis and design in Devices and Services’ Salesforce environment. You'll support Salesforce capability enhancements and defect fixes based on requirements gathered from internal stakeholders to address their Salesforce-related needs. You will also be relied upon to integrate Salesforce with other applications in addition to performing system administrator tasks.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 3 years of experience designing and implementing finance or sales systems.
• 3 years of experience building integrated systems throughout the entire lifecycle (e.g., analyze, design, build, test, implement, and support).
  

Preferred qualifications:

• Has one or more of the following certificates: Salesforce Developer certification, Salesforce Certified Agentforce Specialist Certification, Salesforce Certified Data Cloud Consultant Certification.
• Experience designing and implementing SFDC solutions in SalesCloud leveraging AgentForce and DataCloud.
• Experience with Salesforce development, administration, system integrations and bug fixes.
• Knowledge of general IT solutions and excellent verbal and written communication skills.
• Understanding of Angular development within the SFDC platform to inform functional design and specifications.
• Effective technical, problem resolution and analytical skills, with the ability to multi-task and prioritize effectively.

Responsibilities

• Collaborate with Google’s internal Salesforce functional and technical teams to build next generation solutions geared towards scale and reliability.
• Partner closely with the internal Business Applications/Product Management team to review business requirements, provide analysis, estimation/scope of effort involved and prepare use cases for testing purposes.
• Translate high-level business and user requirements into functional/technical requirements for design and development.
• Collaborate with business teams to prioritize new Salesforce features and bug fixes.