SevOne / SANO Specialist

Job Title: SevOne / SANO Specialist
Location: Remote in Canada
Duration: 12 months
Client: IBM Canada
Pay Range: C$70 to C$90

Introduction

We are seeking experienced TELCO professionals with strong network monitoring expertise, specifically in SevOne, SANO, and/or IBM Netcool platforms. The ideal candidate will support enterprise-scale telecom and network performance monitoring, ensuring high availability, reliability, and operational excellence across complex network environments.

Required Skills & Qualifications

• Hands-on experience with SevOne, SANO, and/or Netcool platforms
• Background in TELCO, telecommunications, or large-scale network environments
• Experience in network performance monitoring, fault management, or service assurance
• Understanding of network protocols, infrastructure, and telecom operations
• Strong analytical and problem-solving skills
• Ability to work independently in a remote, fast-paced environment
• Prior work experience at client or in client's Industry

Preferred Skills & Qualifications

• Experience with additional monitoring tools (e.g., SolarWinds, Nagios)
• Familiarity with OSS/BSS environments
• TELCO vendor or carrier experience preferred (e.g., Tier 1 or Tier 2 telecom operators)
• Scripting or automation experience (Python, Shell, etc.)
• Security clearance preferred

Day-to-Day Responsibilities

• Implement, configure, and optimize SevOne, SANO, and/or Netcool monitoring platforms
• Monitor TELCO network performance, identify issues, and support rapid incident resolution
• Build and maintain dashboards, alerts, and reporting for network health and performance metrics
• Collaborate with network engineering and operations teams to improve visibility and service assurance
• Analyze performance data to proactively identify risks, bottlenecks, and capacity issues
• Troubleshoot network incidents across multi-vendor environments
• Ensure monitoring tools align with TELCO operational standards and SLAs

For immediate consideration please click APPLY to begin the screening process with Alex.