Business Development Manager, RSSA

Job Summary

The Business Development Manager is primarily responsible for driving revenue growth and market expansion in the rest of Sub-Sahara Africa. The role involves strategic market development, revenue generation, client acquisition, account management, and collaboration with internal teams to achievebusiness growth, retention and profitability.

Key Responsibilities

1. Business Development & Sales Growth

• Identify and develop new business opportunities, partnerships, and revenue streams.
• Develop and execute business development strategies aligned with company objectives.
• Drive sales growth through prospecting, networking, referrals, and market intelligence.
• Build and maintain a strong sales pipeline to achieve revenue targets.
• Lead client acquisition efforts from prospecting through contract closure.
• Actively promote and develop new product lines, services and adjacent business opportunities.
  

2. Client and Partners' Relationship Management

• Build and maintain strong relationships with existing and prospective clients.
• Conduct client meetings, presentations, demonstrations, and negotiations.
• Understand client needs and propose suitable solutions/services.
• Ensure high levels of customer satisfaction and retention.
• Serve as a key point of contact for strategic accounts.
• Build and maintain ongoing business relationships at all times with SES partner agents.
  

3.Market Intelligence & Strategy

• Conduct market research to identify trends, competitor activity, and emerging opportunities.
• Monitor industry developments and provide commercial insights to management.
• Develop pricing and market penetration recommendations.
• Support expansion into new markets and customer segments.

4. Proposal Development & Negotiation

• Prepare business proposals, quotations, tenders, and commercial presentations.
• Lead commercial negotiations to secure profitable agreements.
• Work closely with technical, operations, and finance teams during bid preparation.

5. Reporting & Performance Management

• Prepare periodic sales and business development reports.
• Track sales activities, pipeline status, conversion rates, and revenue performance.
• Maintain accurate CRM and client records.
• Deliver against agreed KPIs, sales targets, and growth objectives.

6. Stakeholder Collaboration

• Collaborate with internal departments to ensure seamless service delivery.
• Support marketing initiatives, campaigns, and brand positioning activities.
• Represent the organisation at industry events, exhibitions, and networking forums.

Key Performance Indicators (KPIs)

• Revenue growth
• New client acquisition
• Sales target achievement
• Pipeline conversion rate
• Client retention rate
• Proposal win rate
• Market expansion performance

Qualifications & Experience

• Minimum of Bachelor’s degree with NYSC discharge certificate
• Minimum 7years of working experience with at least 4years of those in senior Customer Service, Sales or Business Development management positions in a multinational company
• Membership to relevant Professional bodies an added advantage
• Experience in B2B sales and client relationship management

Competencies & Skills

• Strong business development and negotiation skills
• Excellent communication and presentation skills
• Commercial awareness and strategic thinking
• Relationship management and stakeholder engagement
• Market analysis and opportunity identification
• Strong networking and influencing ability
• Results-oriented with strong drive and initiative
• CRM and reporting proficiency
• Ability to work independently and collaboratively