HI
ServiceNow Tester
Han IT Staffing
🇺🇸 United States
On-site
5 months ago
- ServiceNow
- Agile
- REST API
- Jira
- Azure DevOps
- ITIL
- Scrum
5 months ago
Location: Columbus, OH (Onsite)
Duration: Contract
Job Description:
We are seeking a detail-oriented ServiceNow Tester to ensure the quality, performance, and reliability of ServiceNow applications. The ideal candidate will have hands-on experience in manual and automated testing within the ServiceNow platform, with a strong understanding of ITSM processes and Agile methodologies.
Key Responsibilities:
- Perform manual and automated testing of ServiceNow applications and modules
- Design, develop, and execute test cases, test scripts, and test plans
- Work with ServiceNow modules such as ITSM, CMDB, Incident, Change, and Service Catalog
- Execute Automated Test Framework (ATF) scripts for regression and functional testing
- Validate REST APIs, integrations, and web services within ServiceNow
- Identify, log, and track defects using tools like JIRA / Azure DevOps / ALM
- Collaborate with developers, business analysts, and stakeholders to understand requirements
- Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives)
- Perform integration, system, UAT, and regression testing
- Ensure compliance with SDLC and QA best practices
- Support deployment and post-production validation activities
- Hands-on experience with ServiceNow platform testing
- Strong knowledge of ITSM / ITIL processes
- Experience in manual and automation testing
- Familiarity with ServiceNow ATF (Automated Test Framework)
- Experience testing REST APIs and integrations
- Knowledge of test management and defect tracking tools (JIRA, ALM, Azure DevOps)
- Understanding of Agile/Scrum methodology
ServiceNow Tester · Han IT Staffing