ServiceNow SPM Development Lead

ServiceNow SPM Development Lead 

Location: United States – Remote
Experience: 7+ Years ServiceNow | 3+ Years in Development Leadership

Role Overview

We are seeking an experiencedServiceNow SPM Development Lead to lead the technical design, development, configuration, integration, and deployment ofServiceNow Strategic Portfolio Management (SPM) solutions.

The ideal candidate will serve as the primary technical authority for the SPM platform, providing technical leadership to development teams while collaborating with business stakeholders, architects, functional consultants, and project managers to deliver scalable and sustainable enterprise solutions.

Key Responsibilities

Technical Leadership

• Lead the design, development, and implementation of ServiceNow SPM solutions.
• Provide technical direction and mentorship to developers and administrators.
• Establish development standards, coding best practices, and governance processes.
• Review technical designs, configurations, and customizations.
• Drive technical solution discussions and recommendations for complex requirements.

SPM Solution Development

Design and configure ServiceNow SPM applications including:

• Demand Management
• Project Portfolio Management (PPM)
• Agile Development
• Resource Management
• Strategic Planning
• Investment Funding
• Innovation Management
• Objectives and Key Results (OKRs)
• Develop custom applications, workflows, Business Rules, UI Policies, and Client Scripts.
• ConfigureFlow Designer workflows and automate business processes.
• Develop and maintain integrations usingREST, SOAP, IntegrationHub, and third-party APIs.
• Ensure solutions follow ServiceNow architecture and scalability best practices.

Architecture & Integration

• Collaborate with enterprise architects to define solution architectures.
• Design integrations between ServiceNow and:
  • ERP platforms
  • HR systems
  • Financial systems
  • Jira / Azure DevOps
  • Data warehouses and reporting platforms
• Define data models and integration strategies supporting portfolio and project management processes.

Delivery & Project Execution

• Participate in Agile/Scrum ceremonies and sprint planning.
• Estimate development effort and support project planning.
• Manage technical risks, issues, and dependencies.
• Coordinate development activities across onshore and offshore teams.
• Support release management and deployment planning.

Required Qualifications

Experience

• 7+ years of ServiceNow platform experience.
• 3+ years leading ServiceNow development teams.
• Hands-on experience implementingServiceNow SPM solutions in enterprise environments.
• Experience with Agile/Scrum delivery methodologies.
• Proven experience delivering end-to-end ServiceNow projects from design through deployment.

Technical Skills

• Strong ServiceNowSPM implementation experience.
• JavaScript, Glide APIs, and ServiceNow scripting.
• Flow Designer and IntegrationHub.
• REST and SOAP web services.
• Service Portal and Workspace development.
• Data migration and transformation tools.
• CMDB and ServiceNow platform architecture.
• Source control and CI/CD practices.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist –Strategic Portfolio Management (CIS-SPM)
• ServiceNow Certified Technical Architect (CTA) – Preferred
• Agile/Scrum certifications – Preferred

Ideal Candidate

The ideal candidate is ahands-on ServiceNow technical leader with deep SPM expertise, strong development and integration skills, and experience leading enterprise-scale ServiceNow implementations fromsolution design through deployment.