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DL

ServiceNow Lead Developer

Diverse Lynx India
🇮🇳 India
On-site
Staff / Principal
2 months ago
  • ServiceNow
  • ITIL
  • JavaScript
  • SOAP
  • IntegrationHub
  • Change Management
  • Devops
  • CI/CD
  • Agile
  • Scrum
2 months ago
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Description:

Role Summary

Looking for ahands-on ServiceNow Lead Developer with deep expertise inChange & Release Management. The role involves designing, developing, and governing scalable ITSM solutions aligned to ITIL and enterprise release processes.

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Core Technical Responsibilities

Leaddesign & development of Change and Release Management modules in ServiceNow

·Develop and customize using:

  • Advanced scripting (JavaScript, Glide APIs, Script Includes)
  • Business Rules, Client Scripts, UI Policies, UI Actions
  • Flow Designer and Workflow automation
  • Change models (Normal / Standard / Emergency)
  • Release lifecycle (build → test → deploy)

Develop integrations using:

  • REST/SOAP APIs, IntegrationHub, MID Server

Implement:

  • CMDB-driven change impact analysis
  • Automated release pipelines and deployment strategies

Manage:

  • Update sets, instance promotions, and release deployments
  • Ensure adherence tocoding standards, performance optimization, and platform best practices

Release & Change Engineering

  • Configure and optimizeend-to-end release lifecycle (build → test → deploy)
  • EnableCAB workflows, approvals, and audit tracking
  • Design rollback, risk mitigation, and deployment validation mechanisms
  • Support multi-environment release coordination and parallel deployments
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Required Technical Skills

  • Strong hands-on in:
    • ServiceNow ITSM (mandatory)
    • Change Management & Release Management (must-have)
  • Expertise in:
    • JavaScript, Glide APIs
    • Flow Designer, Service Catalog, CMDB integration
  • Experience with:
    • DevOps / CI-CD integrations
    • Update Sets, instance upgrades, release pipelines
  • Good understanding of:
    • Agile / Scrum delivery model
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Certifications

  • ServiceNow CSA – Mandatory
  • CIS–ITSM – Mandatory
  • ITIL Foundation – Preferred
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Good to Have

  • Experience inmanaged services / multi-vendor environments
  • Experience in large-scale enterprise implementations
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Key Differentiator (Must Have)

✔ Stronghands-on coding + configuration capability (not just process knowledge)
✔ Proven experience inChange & Release module ownership and implementation
✔ Exposure toDevOps-driven release automation

ServiceNow Lead Developer · Diverse Lynx India

Auto apply with Likeremote