IW
ServiceNow Developer
Info Way Solutions LLC
Location not stated
3 days ago
- ServiceNow
- SOAP
- Machine Learning
- Certified System Administrator
- JavaScript
3 days ago
Location : Austin, TX
Preferred : GC and USC
Attach your linkedin link and resume
Core Engineering
Position Overview
We are seeking hands-on ServiceNow Developers to join a Core Engineering team supporting advanced platform
development. This role is for engineers who can architect and build complex, scalable solutions from the ground up — not
administrators or functional configurators. Candidates will be evaluated on raw engineering depth and platform scalability
skills, not on familiarity with any single business module.
IMPORTANT: This is strictly a ServiceNow Developer role — NOT a ServiceNow Administrator role.
Candidates must have hands-on ServiceNow Development experience (custom scripting, integrations,
component/widget builds). ServiceNow Administration/Configuration experience alone does NOT meet the
requirements for this position.
Key Responsibilities
• Design, develop, and deploy custom, upgrade-safe ServiceNow applications and components from scratch.
• Build custom widgets and components within ServiceNow Workspace (beyond configuring out-of-the-box widgets).
• Develop complex flow designs, custom forms, lifecycle events, and portals.
• Build and maintain inbound/outbound integrations with third-party and enterprise systems (REST/SOAP, GenAI/LLM based workflow integrations).
• Write and maintain custom server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI
Policies/Actions) to solve complex platform logic challenges.
• Ensure all custom development is scalable, performant, and upgrade-safe across ServiceNow releases.
• Participate in live instance-based technical evaluations/use cases to demonstrate hands-on coding and problem-solving
ability.
• Collaborate with cross-functional stakeholders to translate business requirements into robust technical solutions.
Required Qualifications
• ServiceNow certification(s) required (e.g., Certified System Administrator plus Certified Application Developer or
equivalent advanced certification).
• Demonstrated hands-on development experience — not limited to configuration, catalog builds, or UI Policy
management.
• Strong scripting skills: JavaScript, Glide APIs, Script Includes, Business Rules, UI Actions/Policies.
• Proven experience building custom components and widgets from scratch within ServiceNow Workspace or Service
Portal.
• Deep, hands-on experience with integration architecture — REST/SOAP web services, MID Server, and third-party
system integrations.
• Ability to design and build upgrade-safe customizations that persist through platform version upgrades.
• Strong understanding of platform scalability and performance optimization for custom-built applications.
Preferred Qualifications (Nice to Have, Not Required)
• Experience in one or more of the following technical towers (module expertise is secondary to core development
strength):
◦ HRSD — complex flow design, custom forms, lifecycle events, portals (e.g., Alumni/Employee portals); benefits
from familiarity with HR business processes (Employee Relations, Compensation).
◦ Platform & Integrations — external system integrations (e.g., enterprise HR/legal/reimbursement tools),
GenAI/LLM-based workflow routing.
◦ ITSM — traditional IT workflow development and complex platform scripting.
• Prior experience acting as a technical lead/anchor coordinating onshore/offshore or nearshore development teams.
Evaluation Approach
Candidates will be assessed through live instance-based technical scenarios, evaluating actual hands-on scripting,
integration-building, and development execution — not resume keywords or module tags (HRSD vs. ITSM vs. IRM, etc.).
Strong configuration/administration experience alone will not meet the bar for this role.
What We're Looking For (Summary)
Trait Description
Core Developer, not Configurator Must demonstrate real coding/scripting depth beyond declarative configuration
Module-Agnostic Engineering
Strength
Deep platform/engineering skill matters more than HRSD/ITSM/IRM
specialization
Build-From-Scratch Capability Able to build custom, scalable components (e.g., Workspace widgets) rather than
only customizing OOB features
Upgrade-Safe Development Solutions must survive ServiceNow platform upgrades without breaking
Integration Depth Comfortable architecting and building integrations with external enterprise
systems
ServiceNow Developer · Info Way Solutions LLC