DL
ServiceNow Architect - Version 1
Diverse Lynx India
Location not stated
Mid level
2 months ago
- ServiceNow
- AI
- ITIL
- Certified System Administrator
2 months ago
Job Description
We are seeking a creative and experienced individual to join our team as a ServiceNow Architect. The role will involve leveraging ServiceNow to deliver superior automation, user experiences, and integration with various platforms.
Key Responsibilities:
The architect will be responsible for ServiceNow architectural design, ensuring platform scalability, security, performance and alignment with best practices, whilst supporting internal ServiceNow implementations and multiple customer ServiceNow instances.
They will act as a technical authority across the ServiceNow platform, demonstrate expertise with strong cross‐module architectural knowledge, governance, and stakeholder leadership.
- Be a key part of our ServiceNow architecture team to ensure compliance, governance, and best practices
- Design, develop and implement service management solutions in ServiceNow platform
- Collaborate with stakeholders to gather requirements, solve complex business problems, and transform them into ServiceNow solutions
- Drive process definition, re-engineering, improvement, automation and gap analysis of current/best-practice business processes
- Contribute to technical roadmap and implementation plan based on current vs. future state, aligned with business objectives in a unified architecture
- Facilitate the implementation and integration of ServiceNow to other platforms, ensuring a seamless experience for end-users
- Design, develop and deploy Agentic AI capabilities and contribute to our AI-native initiatives
- Involvement in pre-sales engagements, providing input to bid response / tender documentation
- Delivery of consultancy and Professional Services as part of customer projects
- Play an active role in maintaining and enhancing the Version 1 ServiceNow Partner registration
- Test, review and oversee the launch of ServiceNow solutions to ensure they function as expected and provide significant improvement to the organisation's efficiency
- Maintain a high level of expertise in the latest industry technologies and trends in ServiceNow
- Ensure platform compliance, health and security
- Provide technical leadership and mentorship to other team members
- Strong hands-on experience as a ServiceNow Architect
- Looking for 6+Years and 3 Years Architect.
- Ability to work across multiple ServiceNow instances
- Strong stakeholder engagement and communication skills
- Strong understanding of IT service management and the ITIL framework.
- Demonstrated experience in the design and delivery of enterprise-level solutions
- Proficient in creating comprehensive and strategic ServiceNow architecture plans
- Ability to work independently and manage multiple task assignments.
- Must have;
o Certified Application Developer
- At least one of the following;
o Implementation Specialist (Service Mapping)
o Implementation Specialist (Discovery)
o Implementation Specialist (IT Service Management)
ServiceNow Architect - Version 1 · Diverse Lynx India