AC
ServiceNow AI Developer
APN Consulting Inc
🇮🇳 India
On-site
Mid level
2 months ago
- ServiceNow
- AI/ML
- AI
- Machine Learning
- IntegrationHub
- SOAP
2 months ago
- ServiceNow AI Developer with XYZ
Position: ServiceNow AI Developer
Experience: 5–10 Years
Location: Hyderabad, Pune, Bangalore, Noida (Hybrid) / Remote
Job Summary
We are seeking an experienced ServiceNow AI Developer with strong expertise in ServiceNow platform development and hands-on experience with AI-powered capabilities. The ideal candidate should have experience implementing Now Assist Skill Kit, Prompt Engineering, Generative AI, AI-driven workflows, and ServiceNow platform customizations across ITSM modules. This role requires designing, developing, and deploying intelligent automation solutions that enhance user experience and operational efficiency.
Key Responsibilities - Design, develop, and implement AI-powered solutions on the ServiceNow platform.
- Configure and customize Now Assist Skill Kit, AI Agents, and Generative AI capabilities.
- Develop effective prompts and optimize AI responses using Prompt Engineering best practices.
- Build and maintain custom applications, workflows, UI components, and integrations.
- Develop and enhance ITSM modules including Incident, Problem, Change, Request, Knowledge Management, and Service Catalog.
- Design AI-enabled workflows using Flow Designer and IntegrationHub.
- Integrate ServiceNow with enterprise applications using REST/SOAP APIs and IntegrationHub Spokes.
- Configure AI search, virtual agent capabilities, and intelligent automation features.
- Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
- Troubleshoot platform issues, optimize performance, and ensure adherence to ServiceNow development best practices.
- Participate in code reviews, documentation, testing, and deployment activities.
- Stay updated with the latest ServiceNow AI and Generative AI innovations.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
ServiceNow AI Developer · APN Consulting Inc