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IL

Service Supply Chain Operations Specialist

ICONMA, LLC
🇺🇸 United States
Hybrid
3 weeks ago
$47.32 – $52.32 / hour
  • Mac
  • Excel
  • SAP ERP
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Our client, a Consumer Products And Software Services company, is looking for a Service Supply Chain Operations Specialist for their Sunnyvale, CA/ Hybrid location.
 
Responsibilities:

  • Contractor commodity manager supporting Client’s service supply chain across two key workstreams: post-ramp qualification (PRQ) project coordination and hands-on commodity management for display and touch module components.
  • This role requires someone who can operate independently across cross-functional teams, manage supplier relationships, and drive cost and supply outcomes with minimal ramp time.
  • Client PRQ Support
  • Facilitate post-ramp qualification projects end-to-end, ensuring component transitions meet program milestones and quality requirements.
  • Serve as the primary coordination point between GCM, Engineering Program Management (EPM), and Service Supply Chain Engineering (SSCE) teams to track PRQ status, flag risks, and drive resolution.
  • Maintain PRQ project trackers and provide regular status updates to stakeholders, ensuring deadlines are met and blockers are escalated promptly.
  • Support qualification documentation, test result tracking, and approval workflows required for PRQ completion. Commodity Management — Mac Touch Bar Module, iPhone Touch Module,
  • Display Raw Materials
  • Supply Management: Monitor supplier capacity, lead times, and delivery performance to ensure continuity of supply for assigned commodities. Proactively identify and mitigate supply risks across the service supply chain.
  • Vendor Management: Manage daytoday supplier relationships, conduct business reviews, and drive supplier accountability on quality, delivery, and responsiveness commitments.
  • Cost Management: Support cost negotiations, track pricing trends, and identify cost reduction opportunities. Maintain accurate cost files and support BOM cost reconciliation activities.
  • Collaborate with Materials, Planning, Finance, and Engineering teams to align sourcing decisions with program requirements and financial targets.
  • Support lasttimebuy (LTB) assessments and endoflife (EOL) transition planning for assigned commodities as needed.
 
Requirements:
  • 3–5+ years of experience in supply chain, commodity management, or procurement, preferably in consumer electronics or hardware manufacturing.
  • Demonstrated experience managing supplier relationships — pricing negotiations, delivery performance, and capacity planning.
  • Familiarity with NPI or postramp qualification processes in a hardware environment.
  • Strong project coordination skills with the ability to track multiple workstreams, manage deadlines, and communicate status across crossfunctional teams.
  • Proficiency in Excel and supply chain planning tools (SAP, ERP systems, or equivalent).
  • Strong written and verbal communication skills.
  • Prior experience in client, service supply chain, or aftersales operations.
  • Knowledge of display, touch module, or related electromechanical commodities.
  • Experience with BOM management, cost modeling, or shouldcost analysis.
  • Familiarity with PRQ/qualification workflows and engineering change processes.
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

Service Supply Chain Operations Specialist · ICONMA, LLC

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