Service Solutions Representative

Job Title: Service Solutions Representative
Job Duration:  3 months (possible extension)  
Job Location: Clifton, NJ 07012
Shift: Monday-Friday 9:00 am to 5:00 pm (Eastern Time)
Pay rate: $18.38/hr. 
 
Job Description

• Responsible for problem solving, investigating, and resolving service-related issues using internal systems.
• Performs data entry tasks with a high level of accuracy and attention to detail.
• Works with internal systems to establish and process new accounts.
• Communicates with various internal departments to ensure smooth workflow and resolution of requests.
• Handles client information in a confidential manner, ensuring compliance with privacy standards.
• Maintains accurate records and documentation related to account processing.
• Demonstrates strong organizational skills and the ability to manage multiple tasks independently.
• Supports process efficiency and maintains a professional and positive work approach.

 
Requirements

• High school diploma or equivalent required.
• Previous experience in data entry or administrative/support roles preferred.
• Basic experience with Microsoft Office, especially Excel.
• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to handle confidential client information appropriately.

 
Skills

• Data entry and keyboard proficiency
• Strong problem-solving and investigative skills
• Excel and Microsoft Office proficiency
• Organizational and time management skills
• Communication and teamwork with internal departments
• Customer/client service mindset