Service Now Configuration Developer
- ServiceNow
- Configuration Management
- ITIL
Job Title: ServiceNow Configuration Developer
Job Description
|
No. |
Type |
Requirement |
Proficiency |
Priority |
|
1 |
Experience |
Defining and implementing CI lifecycle management standards |
Senior |
Mandatory |
|
2 |
Experience |
CI identification, control, verification and audit processes |
Senior |
Mandatory |
|
3 |
Experience |
CMDB data accuracy, completeness and consistency |
Senior |
Mandatory |
|
4 |
Experience |
Driving continuous improvement of configuration management policies and procedures |
Senior |
Mandatory |
|
5 |
Experience |
CMDB health dashboards and KPIs |
Senior |
Mandatory |
|
6 |
Experience |
Configuration new requirements for ServiceNow ITOM Discovery |
Junior |
Mandatory |
|
7 |
Experience |
Service Mapping and IRE (Identification and Reconciliation Engine) |
Senior |
Mandatory |
|
8 |
Experience |
Aligning CMDB with the Common Service Data Model (CSDM) |
Junior |
Optional |
|
9 |
Experience |
MID servers, integrations and multiple data sources |
Junior |
Optional |
|
10 |
Experience |
Configuring ServiceNow Operational Technology (OT) modules |
Junior |
Optional |
|
11 |
Experience |
Enabling discovery and visibility of OT assets and environments |
Junior |
Optional |
|
12 |
Experience |
Integrating OT data from industrial systems, sensors and third-party tools |
Junior |
Optional |
|
13 |
Experience |
CI relationships across IT and OT landscapes and support IT/OT convergence and dependency mapping use cases |
Junior |
Optional |
|
14 |
Certificates |
ITIL V3/V4 Foundation |
Mandatory |
Mandatory |
|
15 |
Certificates |
ITIL V3/V4 Intermediate |
Optional |
Optional |
|
16 |
Certificates |
ServiceNow CSA |
Optional |
Optional |
Service Now Configuration Developer · Diverse Lynx India