Likeremote

Subscribe to the latest remote jobs:

  • Likeremote jobs on https://LinkedIn.com/
  • Likeremote jobs on https://telegram.org/
  • Likeremote jobs on Reddit.com
DL

Service Integration Management

Diverse Lynx India
Location not stated
Manager or above
1 month ago
  • ITIL
  • ServiceNow
1 month ago
Auto apply with Likeremote

Not enough detail in this posting to match

Role Descriptions: Review of change requests from service streams to identify and address any concerns and follow up on further requirements. Review and approve change requests for upcoming changesEnsure changes are implemented on schedule and conduct post-implementation reviewsPeriodic review of change requests and compare against past change requests.Recommendations| based on analysis of change related requestsDefine and approve activity related to various change typesCapture and document the historical trend of change related requests and impact on applications/serversInterface and collaborate with other ITIL processes in SIAM and BAU TowersExperience: Previous experience working within a SIAM model and/or multi-vendor IT environment.ITSM Knowledge: Strong understanding of ITIL methodologies| particularly Change Management.Communication: Strong ability to manage stakeholders and mediate between suppliersTools: Proficient in ServiceNow Or BMC Helix/Remedy (specifically Change module/reporting) and Jira.ITIL V3.0| ITIL 4 certification is preferred. ITIL Managing Professional (MP) or higher is highly desirable.
Essential Skills: Review of change requests from service streams to identify and address any concerns and follow up on further requirements. Review and approve change requests for upcoming changesEnsure changes are implemented on schedule and conduct post-implementation reviewsPeriodic review of change requests and compare against past change requests.Recommendations| based on analysis of change related requestsDefine and approve activity related to various change typesCapture and document the historical trend of change related requests and impact on applications/serversInterface and collaborate with other ITIL processes in SIAM and BAU TowersExperience: Previous experience working within a SIAM model and/or multi-vendor IT environment.ITSM Knowledge: Strong understanding of ITIL methodologies| particularly Change Management.Communication: Strong ability to manage stakeholders and mediate between suppliersTools: Proficient in ServiceNow Or BMC Helix/Remedy (specifically Change module/reporting) and Jira.ITIL V3.0| ITIL 4 certification is preferred. ITIL Managing Professional (MP) or higher is highly desirable.

Service Integration Management · Diverse Lynx India

Auto apply with Likeremote