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Service Desk Personnel Nashville, TN 37243
Syntricate Technologies Inc
- 🇺🇸 United States
- On-site
- 23 hours ago
- Active Directory
- iOS
- Cisco
- Webex
- ServiceNow
23 hours ago
Requisition Name Service Desk Personnel
Estimated Duration 11/16/2026 - 11/16/2027
Description
Work Location: 312 Rosa Parks Avenue Nashville, TN 37243
Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting
- Server Print Queue, and local Queues Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts. iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
Service Desk Personnel Nashville, TN 37243 · Syntricate Technologies Inc