Service Desk Personnel

Generis Tek Inc.

🇺🇸 United States
On-site
20 hours ago

Active Directory
iOS
Cisco
ServiceNow

20 hours ago

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Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition SpecialistKim Shuklaat email address Kim.Shukla@generistek.comcan be reached on # 630-576-1926.

We haveContractrole Service Desk Personnel for client atNashville Tennessee.Please let me know if you or any of your friends would be interested in this position.

Position Details:
Service Desk Personnel- Nashville Tennessee
Location                            : Nashville Tennessee - 37243
Project Duration           : 12 Months
Pay rate                             : $22 - $25/hr on W2

JOB DESCRIPTION

IT Call Center Experience preferred
Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
Printer Administration and Troubleshooting
Server Print Queue, and local Queues

Active Directory Management

Able to navigate Different OUs
Able to look up attributes
Able to reset password and unlock accounts.

iOS Management, Support, and Deployment

Setting up new phones/Ipads
Resetting iTunes accounts
Resetting network settings
Backup/Restore device data

Video Conferencing

Cisco Web Ex
MS Teams
Cisco Presence video solutions

Network troubleshooting

Internal vs external
Wi fi

Application Troubleshooting

Account permission
Compatibility settings
Browser vs installed

Remote support

Hardware Deployment

ServiceNow

Ticket management
Ticket assignment

To discuss this amazing opportunity, reach out to our Talent Acquisition SpecialistKim Shuklaat email address Kim.Shukla@generistek.comcan be reached on # 630-576-1926.

About generis Tek: generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.

Service Desk Personnel · Generis Tek Inc.

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