NC
Service Desk
NR Consulting - India
🇮🇳 India
On-site
5 months ago
- Windows
- MS Office
- Outlook
- Unix
- Linux
5 months ago
Location: Hyderabad
Exp: 2 to 4 Years
Job Description:
Essential Skills: Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers needs| communicate clearly and concisely via e-mail have outstanding customer service skills| excellent troubleshooting skills and the drive to assume more responsibilities Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 7 by365 availability is required. 24x7 shift model Good troubleshooting skills in Windows 10 OS| MS Office tools| Mail Client (Outlook)| Printers and basic networking Requires experience with two or more of the following Windows based OSs and basics of UNIX or Linux operating systemPreferred Qualifications Bachelors degree required Minimum 2 years of help-desk support experience with computer hardware| software| and networks preferred and preferrably in Service Desk environment Customer service| technical training and or industry standard certifications preferred Contact Center experience will be a plusEducation - Required Bachelors Masters degree in any streamKeywords Service Desk| Helpdesk| Technical support
Desirable Skills:
Keyword:
Skills: Communication~Operating Systems~RedHat Linux~IT IS_Service Desk
Experience Required: 2-4
Service Desk · NR Consulting - India