Service Coordinator Team Leader - HVAC

As a result of our phenomenal growth,Carolina Spiral & Duct Fabrication, LLChas an opening for aTeam Lead – Carolina Spiral. If you are an experiencedShop professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Roles and Responsibilities

• Lead and coordinate daily duct fabrication activities to meet production schedules, project deadlines, and shop priorities.
• Provide hands-on support with the layout, measuring, cutting, forming, assembling, and finishing of sheet metal ductwork and related HVAC components.
• Review and interpret shop drawings, BIM-generated fabrication drawings, and project specifications to ensure ductwork is fabricated accurately.
• Verify duct dimensions, fittings, transitions, offsets, reinforcement, connections, and other fabrication details before production.
• Assign tasks, prioritize workloads, and monitor production progress to maintain an efficient and organized workflow.
• Ensure fabricated ductwork meets applicable project specifications, quality standards, and established fabrication procedures.
• Identify and resolve discrepancies between shop drawings, fabrication files, and field or project requirements, coordinating with the appropriate departments when clarification is needed.
• Coordinate with logistics and material handling personnel to ensure completed ductwork is properly identified, organized, staged, and prepared for delivery.
• Monitor material usage and inventory levels, identify shortages, and communicate material needs to shop supervision.
• Ensure fabrication machinery, tools, and equipment are operated properly and that equipment issues are reported promptly to minimize production downtime.
• Train, mentor, and support fabricators in proper fabrication techniques, equipment operation, quality expectations, and safe work practices.
• Monitor employee productivity and work quality, providing guidance and addressing issues that may affect production goals.
• Verify timeclock punches and timesheet accuracy for the assigned area, ensuring employee hours are recorded correctly and discrepancies are promptly addressed and communicated to management.
• Maintain a clean, organized, and safe work area, ensuring employees follow established safety procedures and properly use personal protective equipment.
• Communicate production status, labor needs, equipment issues, material shortages, and potential delays to shop supervision.
• Support production planning, labor allocation, and continuous improvement efforts to increase efficiency, reduce material waste, and improve overall shop performance.
• Promote teamwork, accountability, and clear communication between fabrication personnel and supporting departments.
• Other such duties and responsibilities as assigned by the Company from time to time.

Qualifications and Requirements

• Prior experience in HVAC duct fabrication, sheet metal fabrication, or mechanical manufacturing.
• Strong understanding of duct fabrication processes, sheet metal materials, fittings, transitions, and assembly methods.
• Ability to read and interpret HVAC shop drawings and blueprints.
• Familiarity with duct fabrication machinery and shop equipment.
• Experience coordinating workflow and providing direction to fabrication personnel.
• Strong attention to detail and commitment to quality workmanship.
• Effective communication, organizational, and problem-solving skills.
• Basic computer skills for reviewing drawings, tracking production, and verifying timekeeping records.
• Commitment to workplace safety, productivity, and maintaining an organized fabrication shop.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching, and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Material Handling: Frequent lifting up to 50 lbs. from floor level to overhead and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Valid driver’s license and acceptable driving record required.
• Must successfully pass a background check & drug test.

Work Environment:Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

• Medical/Dental/Vision Insurance
• 401k with Employer Contributions
• PTO
• Paid Holidays
• Employee Assistance Program
• Long-term Disability
• Short-term Disability
• Flexible Spending Plan
• Health Savings Plan

Additional Notes

• If you are unable to apply electronically and require an accommodation, please contactHRAdmin@msssolutions.com.
• MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Employees, please visit the MSS Career Center or contact HR to apply.