EI
Service Cloud + PMO Senior practitioner
eTeam Inc.
🇺🇸 United States
On-site
Senior
9 months ago
$50.00 – $54.70 / hour
- Service Cloud
- MuleSoft
9 months ago
Not enough detail in this posting to match
Location: Bay Area ( working 5 days a week in Foster City, CA)
Duration: 6 Months
JD
- Develop and maintain Client Service Cloud solutions to streamline customer service workflows, automation, and case management in support of front office transformation.
- Apply PMO best practices to manage project timelines, resource allocation, and reporting, ensuring successful Operations.
- Support troubleshooting of integration issues using MuleSoft to improve data flow and operational efficiency.
- Coordinate with business stakeholders and cross-functional teams to trouble shoot issues and validate requirements into technical solutions .
- Provide technical guidance, resolve complex issues, and champion adoption of Service Cloud capabilities aligned to project objectives.
- Work with India team daily status updates and handoffs
Service Cloud + PMO Senior practitioner · eTeam Inc.