Account Manager, Health Science, Korea

Job Summary

IFF is a global leader in Flavors, Fragrances, Food Ingredients and Health & Biosciences. We deliver sustainable innovations that elevate everyday products.

Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.​

The role is based in Seoul, Korea (hybrid role). You will be part of a customer focused, growth oriented, collaborative team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Achieve sales targets and business objectives for Korea in line with Health Science and Health & Biosciences growth priorities.
• Build trusted relationships with brand owners, OEM/ODM manufacturers, distributors, and other partners in the Korean dietary supplement market.
• Identify new applications and differentiated value propositions for probiotics, postbiotics, and related health ingredients.
• Manage the sales cycle from lead generation through negotiation, contracting support, launch, forecasting, and post-launch follow-up.
• Develop customer proposals and presentations that clearly articulate technical fit, commercial value, and differentiation versus competition.
• Monitor market trends, competitive activities, customer strategies, and regulatory or claim-related developments impacting Health Science opportunities.
• Maintain accurate account plans, CRM records, opportunity pipelines, call reports, and 12-month rolling forecasts. Contribute to the 3-to-5-year growth plan for Korea by identifying strategic accounts, innovation themes, partnership opportunities, and risk mitigation actions.
• Coordinate supply, quality, documentation, and launch readiness with internal functions to ensure smooth customer service and reliable execution.
• Provide commercial direction to channel partners and support customer workshops, distributor training, and technical education activities.

What Makes You the Right Fit

• Bachelor’s degree or higher in Industrial Microbiology, Biotechnology, Food Science, Food Technology, Food Engineering, Nutrition, Life Sciences, Business, or a related discipline.
• Minimum 5 years of experience in the dietary supplement industry, preferably with OEM/ODM exposure, or direct experience in the probiotics/lactic acid bacteria business.
• Proven value selling, negotiation, and customer relationship management skills, including experience working with decision makers and technical stakeholders.
• Project management experience, with demonstrated ability to coordinate cross-functional workstreams, manage timelines, and drive customer projects from concept to commercialization.
• Good commercial and technical acumen, with the ability to identify customer needs and propose optimized solutions across ingredients, applications, claims, and manufacturing considerations.
• Experience in key account management, business development, distributor management, or technical sales in Korea.
• Ability to understand market dynamics, competitive landscape, and customer strategies in the Korean health science and dietary supplement market.
• Strong interpersonal skills, networking ability, resilience, and positive mindset with a strong drive for business impact. Self-driven, organized, and able to manage priorities independently while working effectively in a matrix organization.
• Fluent Korean language skills and business-level English. Strong business communication skills in English, including the ability to engage with regional and global stakeholders, prepare business updates, and lead customer or internal discussions.

How You Would Stand Out

• Master’s degree, MBA, marketing degree, or advanced technical qualification is a plus.
• Deep understanding of probiotics, postbiotics, lactic acid bacteria, dietary supplement dosage forms, health claims, or consumer health product development is preferred.
• Existing network with Korean dietary supplement brand owners, OEM/ODM manufacturers, distributors, or relevant industry stakeholders is highly desirable.
• Familiarity with SAP, Salesforce or CRM systems, Microsoft Office, and structured forecasting or pipeline management tools is preferred.

Why Choose Us?

• Collaboration with experienced technical, application and commercial experts
• Opportunities for continuous professional development
• A purpose driven, inclusive workplace where your expertise creates impact

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

VisitIFF.com/careers/workplace-diversity-and-inclusion to learn more