Senior Technical Quality Analyst

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Role Overview:

RTX BBN Technologies, a high-tech research & development company, seeks a creative self-starter that is organized, hands-on, and people-centered to fill the role of Technical Quality Analyst in our Physical Sciences & Systems (PS2) business unit.

This position is for a professional with a background in performing quality assurance tasks for hardware, software, and documentation in production environments.  The individual will analyze contractual and business quality management requirements, implement and sustain internal processes, perform quality reviews, and enforce project team compliance to quality standards.

A successful individual possesses the ability to work both independently as well as collaboratively with the development, production, and sustainment teams to identify, prioritize, and execute tasks that align with project objectives and governing requirements.  The candidate shall have the aptitude to manage and track parallel job responsibilities including the upkeep of internal status and quality tracking systems, performing technical document reviews, providing quality oversight of key production activities, generating reports, and performing internal audits. This is a hybrid position but will generally require 4 days on-site per week.

What You Will Do:

• Analyze company policies and procedures as well as contractual requirements to understand and implement compliant quality management of documents, software, and hardware
• Assess existing project-level mission assurance workflows and propose and implement improvements to streamline while improving product quality and consistency
• Perform both random and scheduled internal audits to verify and enforce team compliance with quality requirements
• Support secure data transfer activities and customer communications
• Generate and track metrics related to program status QA data
• Monitor and maintain product quality tracking systems
• Develop training briefs tailored to the QA needs of each project team functional area (e.g. software, hardware, document) and conduct periodic training sessions
• Support the management and resolution of corrective action reports (CARs)
• Maintain the project quality control plan and propose revisions and improvements as necessary
• Assist in the preparation and internal conduct for Government source inspection events
• Support the handling and control of Government property
• Collaborate daily with BBN team members and customers

Qualifications You Must Have:

• Typically requires a Bachelor’s in Science, Technology, Engineering, Mathematics (STEM), or Business Administration/Management, and 5 years of prior relevant experience, or an Advanced Degree in a related field and 3 years of experience
• Experience reviewing and editing technical documents
• Prior quality assurance experience
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
• Experience in organizing and methodically executing multistep tasks

Qualifications We Prefer:

• Disciplined and deliberate personality with proficiency in monitoring and enforcing quality expectations
• Experience in hardware and software production activities
• Strong understanding of ISO 9001 guidelines for Quality Management Systems
• Technical background
• Experience using Atlassian products including Jira, Confluence, and Bitbucket
• Experience using Product Data (or Lifecycle) Management software (PDM, PLM)
• Experience with Linux Operating Systems
• An active security clearance

Learn More & Apply Now!

Work Location: Hybrid - Middletown, RI

Please consider the following role type definition as you apply for this role:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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