Senior Technical Consultant (Sr. TC)

Request ID: 103298-1
Title: Senior Technical Consultant (Sr. TC)
Locations: REMOTE
Duration: 6 Months
Pay Range: $65 - $70/Hour on W2/C2C (All inclusive)

Introduction

This role involves working with various ServiceNow modules including ITSM, ITAM, ITOM, CSM, FSM, and others. The consultant will lead technical projects, define ITIL processes, and ensure successful ServiceNow implementations.

Required Skills & Qualifications

• Experience as a Technical Lead
• Proficiency in ITIL Process Definition, Integration Solutions, and Architecture Solutions
• Ability to understand customer business requirements and convert them into functional requirements
• Experience in leading at least a couple of implementation projects in ITSM / ITAM / ITOM / CSM / FSM areas
• Completion of at least one full implementation lifecycle for ServiceNow
• Expertise in ServiceNow deployments, migrations, consolidations, upgrades, and integration with third-party tools
• Must be certified as a ServiceNow Systems Administrator, ServiceNow Implementation Specialist, and ITIL V3 Foundation
• Good knowledge in Agile/Scrum methodology
• Prior work experience at the client or in the client's industry

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• Experience in ServiceNow custom application design and development
• Knowledge of new ServiceNow modules (HRSD, SecOps, GRC, SPM, etc.)
• Preferred to have ServiceNow Implementation Specialist certification
• Ability to manage conflicts that may arise with customers and/or internal stakeholders

Day-to-Day Responsibilities

• Review and proactively analyze and resolve application issues
• Mentor and share technical knowledge/guidance with the team
• Handle customer meetings and provide weekly/monthly reports
• Communicate customer requirements/needs, solutions, responsibilities, risks, challenges, and impacts
• Participate and provide feedback during planning meetings

Company Benefits & Culture

• Competitive compensation package
• Opportunities for professional growth and development
• Inclusive and collaborative work environment

For immediate consideration, please click APPLY to begin the screening process with Alex.