Senior Technical Business Lead

Hybrid Position: 2-3 days a week in office

Job Overview

The Senior Technical Business Lead will bridge business needs and technical solutions across application development teams, working closely with leadership to identify, evaluate, and resolve IT business and technical needs. This role will provide technical and operational leadership throughout the application development lifecycle, with a strong focus on DevOps, application support, incident and change management, and modernization initiatives.

Job Duties

• Plan and coordinate daily development team stand-up meetings.
• Partner with organizational leadership to identify and resolve IT business needs and technical challenges.
• Collaborate with application development teams to identify, troubleshoot, and resolve technical issues.
• Lead incident management and change management activities for the application support team.
• Provide weekly status updates on development projects, tasks, and initiatives.
• Maintain application inventories, support documentation, and organization of the application portfolio.
• Review business requirements and collaborate with development teams to estimate level of effort.
• Support the evaluation and adoption of Commercial Off-the-Shelf (COTS) products.
• Ensure tasks and requirements consider security and accessibility needs.
• Support application modernization initiatives and related development activities.

Required Qualifications

• 5+ years of DevOps experience.
• 5+ years of experience with SCRUM, iterative, and/or waterfall development methodologies.
• 5+ years of strong problem-solving, analytical, and communication skills.
• 5+ years of experience understanding and translating client requirements.
• 5+ years of IT Project Management experience.
• 2+ years of experience with IT Service Management (ITSM), including Remedy and ServiceNow.
• Ability to build good relationships with clients and colleagues.
• Ability to gather and interpret data.
• Excellent presentation skills.
• Broad knowledge of technologies and applications.
• Ability to clearly explain ideas to technical and non-technical staff.
• Knowledge of industry quality standards, legislation, and best practices.
• Ability to work effectively under pressure and meet deadlines.
• Flexible and adaptable approach.
• Commitment to staying current with technology.
• Ability to gather tasks and requirements with security and accessibility in mind.

Preferred Qualification

• Experience with modernization projects.