AL
Senior Systems Support Engineer
Artech LLC
- 🇺🇸 United States
- On-site
- Senior
- 4 hours ago
- $66.18 – $74.40 / hour
- VLANs
- ServiceNow
4 hours ago
Not enough detail in this posting to match
Senior Systems Support Engineer, ROCGJP00043924
Location: 5 days onsite, 4300 Hacienda Drive, Pleasanton, CA 94588
12+ months contract with possible extension possibility
Pay Rate: up to $74/Hr. on W2
Senior Systems Support Engineer,DSI R&D Services Team
Responsibilities & Requirements:
- Role Overview:The Senior Systems Support Engineer provides comprehensive hardware, software, and networking support for Roche instruments across the Pleasanton and Santa Clara campuses, as well as remote external sites.
- Networking Support (Core Focus):Responsibilities include configuring, maintaining and setting up firewall/servers and PC devices, managing IP addresses and folder shares on instruments and servers, and diagnosing network connectivity issues on VLANs, switches, servers and working with internal and external stakeholders.
- Instrument & Systems Support:Performs preventative maintenance (PMs), installation and operational qualifications (IOQs), hardware repairs, part replacements, and system software upgrades.
- Documentation & Coordination:Accurately documents all service activities in the electronic database, coordinates requests via ServiceNow, and communicates status updates to stakeholders.
- Training & Development:Participates in ongoing training with senior team members and subject matter experts to master Roche instrumentation, eventually guiding other team members.
- Education & Experience:Requires an Associate's or Bachelor's degree in a technical field (such as Electrical Engineering or IT Engineering) and at least 3 years of experience servicing medical or laboratory equipment with networking fundamentals or equivalent.
- Safety & Compliance:Strictly complies with all Roche safety policies, practices, and applicable FDA and ISO regulations related to instrument support and qualification.
Interview Process: first: Phone, final: In-person
Regards,
Adarsh Singh
Sr. Technical Recruiter
Cell:(973) 507-7564
Email: Adarsh.Singh@artech.com
LinkedIn:linkedin.com/in/adarsh-singh-71ba1b1b9
360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960
Website:www.artech.com
Senior Systems Support Engineer · Artech LLC