Senior System Support Analyst

Title: Senior System Support Analyst 

Location: Ottawa, Ontario – Onsite 3 Days per Week

Salary Range: C$90/Hr. to C$95/Hr. 

Introduction

We are seeking a highly skilled and experienced professional to support and maintain enterprise IT infrastructure and systems. This role requires a hands-on expert who can troubleshoot and provide effective solutions in a fast-paced environment.

Required Skills & Qualifications

• Canadian Secret Clearance is mandatory.
• Candidate must have anexisting Secret Clearance in hand at the time of submission.
• Strong hands-on experience with Citrix XenApp 6 or later.
• Experience with Windows Servers 2008 or later and AIX Servers Version 7 or later.
• Proficiency in VPNs, Firewalls, and HL7 Message Protocols.
• Knowledge of Security Information and Event Management (SIEM).
• Experience with Citrix Thin-Client Architecture and Public Key Infrastructure (PKI).
• Expertise in IT System Security, including Network and Application Security.
• Experience with Endpoint Protection Software and Multi-Factor Authentication (MFA).

Preferred Skills & Qualifications

• Experience with LPAR environments.
• Ability to analyze complex technical problems and identify appropriate resolutions.
• Proven ability to manage multiple priorities and deliverables effectively.

Day-to-Day Responsibilities

• Support and maintain enterprise IT infrastructure and systems.
• Work with Citrix, Client, Windows, AIX, and LPAR environments.
• Support and troubleshoot VPN and firewall technologies.
• Work with HL7 messaging protocols and related systems.
• Implement and support IT security controls, including network and application security.
• Support SIEM, endpoint protection, PKI, and multi-factor authentication technologies.
• Troubleshoot infrastructure and security-related issues and provide effective solutions.
• Collaborate effectively with technical teams, stakeholders, and other project resources.

For immediate consideration please click APPLY to begin the screening process with Alex.