Senior Support Engineer

Job description

Job Description – Software / Platform Developer 

Experience 

3–7 years of relevant experience in Software Development, Platform Development, Systems Engineering, or Automation Engineering. 

Role Summary 

We are looking for a hands-on Software / Platform Developer with strong experience in RHEL/Linux, Shell scripting, Python scripting, Platform Security, Security Compliance, Jenkins, Azure, Docker, and Kubernetes. 

The candidate will develop platform-level software and automation, support secure and compliant RHEL environments, integrate solutions with CI/CD pipelines, and troubleshoot complex platform and deployment issues. 

Key Responsibilities 

• Develop and maintain platform software, utilities, and automation for RHEL/Linux environments. 

• Develop Shell, Python scripts for configuration, deployment, validation, monitoring, and troubleshooting. 

• Develop automation for platform security and security compliance validation. 

• Validate RHEL security configurations, hardening, access controls, vulnerabilities, and compliance requirements. 

• Integrate development and automation solutions with Jenkins CI/CD pipelines. 

• Work with Azure, Docker, and Kubernetes for development, deployment, and troubleshooting. 

• Develop reusable, maintainable, and secure automation components. 

• Troubleshoot RHEL, security, CI/CD, container, and deployment issues. 

• Collaborate with Development, QA, DevOps, Security, Architecture, and Product teams. 

• Participate in code reviews and follow development, security, and coding best practices. 

• Use Cursor, Claude, Gemini, and other AI-assisted development tools for coding, debugging, refactoring, documentation, and productivity. 

• Continuously improve platform reliability, automation, security, compliance, and operational efficiency. 

Required Skills 

RHEL / Platform 

• Strong hands-on experience with RHEL/Linux. 

• Good understanding of Linux configuration, processes, services, networking, permissions, logs, and troubleshooting. 

• Strong Shell, Python scripting skills. 

Platform Security & Compliance 

• Good understanding of RHEL/Linux platform security and security hardening. 

• Experience with secure configuration and security control validation. 

• Understanding of authentication, authorization, permissions, certificates, and system security. 

• Understanding of security compliance requirements and compliance validation. 

• Experience automating security/compliance checks is preferred. 

• Basic understanding of vulnerabilities, security findings, and remediation. 

CI/CD 

• Hands-on experience with Jenkins and CI/CD pipelines. 

• Experience automating build, deployment, validation, and execution workflows. 

• Working knowledge of Git. 

Cloud & Containers 

• Working knowledge of Azure. 

• Hands-on/working experience with Docker. 

• Working knowledge of Kubernetes (K8s). 

• Understanding of containerized and cloud-native environments. 

AI-Assisted Development 

• Practical experience with Cursor, Claude, Gemini, or similar AI coding tools. 

• Ability to use AI for code generation, debugging, refactoring, testing, and documentation. 

• Ability to review and validate AI-generated code for correctness, security, and quality. 

Optional Skills 

• Programming experience in C++ or Java. 

• Experience developing Linux/system-level applications or utilities. 

• REST API development or automation. 

• Knowledge of microservices and cloud-native applications. 

• Experience with OpenShift. 

• Experience with security/compliance automation tools. 

Candidate Profile 

• Hands-on and self-driven developer with strong RHEL/Linux and Shell, Python scripting skills. 

• Good understanding of platform security and security compliance. 

• Comfortable working across Jenkins, Azure, Docker, and Kubernetes. 

• Strong troubleshooting, analytical, problem-solving, and collaboration skills. 

• Willingness to learn new technologies and adopt AI-assisted development practices. 

• Qualifications: BE BTECH MCA
• Range of Year Experience-Min Year: 2
• Range of Year Experience-Max Year: 9