Senior Supervisor (Sales & Marketing - Trading)

JOB DESCRIPTION

Senior Supervisor (Sales & Marketing - Trading)

CLOSING DATE FOR APPLICATIONS: 9.00 am, 16 November 2026

INTERVIEWS: Expected to be, 26 November 2026

Hours:              30 (0.8 fte)-37.5 (1.0 fte) hours per week

Days:                Weekdays
Contract:          Permanent
Salary:              £23,424 (0.8 fte)-£29,280 (1.0 fte) per annum, pro rata. 

Monthly salary based on 30 hours a week is £1,952 before deductions. (Monthly salary based on 37.5 hours a week is £2,440 before deductions).

*The Usual office hours are 9am–5pm. Due to the nature of the role, some flexibility is required, including occasional earlier starts and later finishes if required to support events.

Role Summary

The Senior Supervisor (Sales and Marketing) will, in partnership with the Senior Supervisor (Events), support the Trading Manager with the management and running of Trent Conference Centre (TCC). They will have a focus on; marketing TCC to the events industry, growing our client base and increase the income generated by TCC.

They will primarily oversee the customer journey up until they have contracted with TCC and their event is confirmed. At which point, they will hand over the booking to the Senior Supervisor (Events)’s team and then support with delivery of events if needed.

Main Responsibilities:

Role Specifics:

• Work alongside the Trading Manager and Senior Supervisor (Events) to ensure that the business is profitable and meets the targets set.
• Responsible for selling event spaces, services and products to potential clients. Identifying potential clients and bringing them on the customer journey from the start.
• Create, communicate and implement the business and marketing strategy for Trent Conference Centre, managing projects as and when required.
• Oversee TCC’s sales and marketing strategy, ensuring excellent delivery in all areas.
• Oversight of all sales and marketing channels, with the aim of increasing our online presence, for Trent Conference Centre. This includes: shared email inbox, Phone Line, Agency Listings, Social Media channels, Newsletter, Website and Google Ads.
• Train, equip and lead the sales and marketing team and any sessional staff members as required, empowering them to use their own strengths and gifts.
• Prepare detailed reports on sales results and productivity.
• Participate in events, fairs, and exhibitions to network and promote our services.
• Nurture existing client relationships and grow our customer base.
• Work alongside the ‘Customer Development and Events Specialist’ to identify and grow our high value client base.
• Take on new areas of responsibility and relinquish others as the staff team develops and responsibilities change, as agreed with the Trading Manager.
• Provide any additional practical and administrative support to the Trading team as and when required.
• Manage internal relationships with all other Trent Vineyard teams.

Line Management:

• Investment in direct report(s) by scheduling regular one-to-one conversations with the purpose of connecting and mentoring by discussing development, performance, any issues and creating a strategy to move forward
• Carry out an annual performance review with direct report(s)

Meetings/Groups:

• Be an active part of the Trading core team
• Attend Monday Staff Meeting
• Attend and lead daily staff briefing (alongside other Senior Supervisors)

Key Events:

• Attend any Trading Team days

Administration:

• Oversee the budgets included in sales and marketing of TCC and ensuring it is not overspent
• Prepare reports and strategic documents as required for the Trading Manager

Personal Development & Investment in Others:

• Foster authentic partnerships with people, organisations and churches across the city and nation
• Complete all training as required
• Meet for regular one-to-ones with your line manager
• Complete an annual performance review with your line manager

Reporting Relationships:

You report to:             Trading Manager

Reporting to you:        Supervisor – Sales and Marketing

Person Specification:

Skills 

·  Excellent leadership and line management skills

·  Excellent verbal and written communication skills

·  Proactive and self-motivated, use of initiative

·  Trustworthy and confidential in handling sensitive matters

·  Ability to relate to a wide range of different people

·  Strong interpersonal skills – can build rapport with a wide range of people

·  Strong organisational skills

·  Strong decision making ability

·  Teachable and open to feedback

·  Flexible attitude and ability to adapt to changing circumstances under pressure

·  Excellent time management skills with ability to prioritise workload

·  Ability to balance a broad range of responsibilities

·  Initiative to seek solutions and implement new ways of working

·  Ability to facilitate meetings

Behaviours

·  Passionate about TCC

·  Demonstrate vision for Trading team

·  Committed to the vision and values of Trent Vineyard and Trent Conference Centre

·  A personal walk with Jesus underpinning a lifestyle of integrity

·  A compassionate heart and ‘can do’ attitude

·  Understand and model biblical values of leadership

Experience

·  Sales and Marketing knowledge and practice in a professional workplace setting

·  Excellent line management skills in a professional workplace setting – including monitoring sickness, annual leave, conducting appraisals, regular 1-1’s etc.

·  Able to delegate effectively, motivate staff and support individual’s personal development

·  Report writing, tracking measurable targets and providing key operational updates

·  Working as part of a large and busy team

·  Some working knowledge of budgets and budgetary control

Qualifications

·  Computer literate

Other Relevant Factors: 

·  Be a practising Christian*

·  Full, clean Driving Licence

*  This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010

Working Benefits:

• 28 days annual leave pro rata including statutory bank holidays.
• Additional leave over Christmas.
• Annual staff day and team events.
• Enhanced sick pay, pension contributions and family leave pay.
• Group Life and Income Protection cover.
• Cycle to work scheme.
• Coffee Shop discount card.
• Free annual eye tests.
• Access to Employee Assist Program.
• Long Service Award (when qualifying period is reached).