Senior Specialist - Program & Project Management

Title ServiceNow CoE Scrum Master Role

Summary

Enable predictable CoE execution across demosPOCsoffering builds by driving agile rituals backlog hygiene dependency management and delivery reportingKey ResponsibilitiesFacilitate sprint planning daily standups reviews retrospectives ensure delivery cadenceMaintain backlog user stories acceptance criteria coordinate with ProductOffering ownersTrack dependencies across CoE functions and capability SMEs manage RAID and burndownDrive release readiness demo releases POC drops asset publication cyclesEnsure consistent documentation and handover readiness for reusable assets MustHave Skills610 years overall 3 years as Scrum Master for platformproduct buildsStrong agile tooling Azure DevOpsJira reporting facilitation and stakeholder mgmtNicetoHaveExperience with ServiceNow delivery lifecycle understanding of platform constraints and environments