Senior Software Engineer

The Azure Storage Support Engineer provides advanced technical support for Microsoft Azure Storage services helping enterprise customers design troubleshoot secure and optimize largescale storage solutions.

The role focuses on Azure Blob Storage Azure Files Data Lake Storage Gen2 Queues Tables SFTP replication security and performance optimization

Key Responsibilities

Troubleshoot Azure Storage issues involving

oBlob Storage

oAzure Files

oAzure Queues

oAzure Tables

oData Lake Storage Gen2 ADLS

oSFTP for Azure Blob Storage

Investigate authentication and authorization issues involving

oMicrosoft Entra ID

oRBAC

oSAS Tokens

oShared Keys

oManaged Identities

Support storage networking configurations

oPrivate Endpoints

oService Endpoints

oFirewalls

oVNets

oDNS Resolution

Analyze performance bottlenecks and scalability concerns

Support archive cool hot and premium storage workloads

Assist customers with data migration backup disaster recovery and rehydration strategies

Perform storage log analysis and diagnostics

Escalate product defects to engineering teams when required

Required Skills:

Azure Blob Storage

Azure Files

ADLS Gen2

Azure Storage Networking

SFTP on Azure Storage

PowerShell and Azure CLI

REST APIs

Performance Troubleshooting

Storage Security and Compliance

Preferred Certifications:

AZ104 Azure Administrator

AZ204 Azure Developer

AZ305 Azure Solutions Architect

Duties:

Resolve customer storage incidents and service requests

Troubleshoot data access failures and connectivity issues

Analyze storage costs and lifecycle management configurations

Support largescale migration and archive rehydration scenarios

Build automation scripts for storage diagnostics

Document solutions and contribute to knowledge articles

Time of operation:

This team will be in 24X7 shift model. Therefore, should be flexible to cover during holidays and weekends to accommodate MS roster.

Mandatory Qualification:

Applicants must possess a current, valid U.S. Passport. Candidates who do not meet this requirement will not be considered.