Senior Site Reliability Engineer (SRE), Engineering Tools

What to Expect

About the Team

Engineering Tools owns and operates the on-prem developer platforms that every Tesla engineer depends on every day: GitHub Enterprise, JFrog Artifactory, GitHub Copilot (self-hosted), Cursor (on-prem), and the Atlassian suite (Jira Service Management + Confluence). We also run the AI-augmented support layer that fronts these platforms - a Mattermost support bot backed by our internal Nabu RAG platform, observability via Open Telemetry, and a GitOps-driven Kubernetes deployment footprint in our cluster.

If one of our systems is down, thousands of Tesla engineers stop shipping. We're hiring a Staff SRE to own the reliability, scalability, and operational maturity of that footprint.

What You’ll Do

• Platform administration: Manage GitHub Enterprise (Cloud and/or Server) organizations, teams, repos, branch protection rules, Actions runners, and Apps. Administer JFrog Artifactory repositories (local, remote, virtual), permissions, replication, and storage policies.

• User support: Triage and resolve tickets covering access requests, repo migrations, build/artifact failures, authentication issues, and integrations. Define and meet SLAs.

• Migrations & onboarding: Lead repo migrations into/out of GitHub (e.g., GitHub Migrations API, gh-migration tooling) and Artifactory repository imports/exports. Onboard new teams with templates and

standards.

• Automation: Build scripts and tooling (Bash, Python, Terraform, GitHub Actions, JFrog CLI) to automate provisioning, permission audits, cleanup, and reporting. Eliminate repetitive support work.

• Reliability & monitoring: Monitor platform health, storage usage, runner capacity, and license consumption. Coordinate upgrades, patches, and incident response with the vendor.

• Security & compliance: Enforce SSO/SAML, SCIM provisioning, secret scanning, signed commits, audit logging, and least-privilege access. Support SOC 2 / ISO audits.

• Integrations: Maintain integrations with CI/CD (Jenkins, GitHub Actions, GitLab CI), SAST/SCA scanners, Jira, Slack, and internal developer portals.

• Documentation & enablement: Write runbooks, FAQs, and self-service guides. Host office hours and training sessions for

developers.

What You’ll Bring

• 3+ years administering GitHub Enterprise (Cloud or Server) at scale (500+ users or 1000+ repos).

• 2+ years administering JFrog Artifactory (or comparable: Nexus, Cloudsmith, Harbor).

• Strong scripting in Bash and Python; comfortable with REST APIs and curl/jq.

• Working knowledge of Git internals (refs, packfiles, LFS, submodules) and ability to debug repo corruption, large-file issues, and merge problems.

• Hands-on experience with at least one CI/CD system (GitHub Actions, Jenkins, GitLab CI, CircleCI).

• Familiarity with SSO/SAML, SCIM, OIDC, and personal/fine-grained access tokens.

• Excellent written communication - you can turn a confusing incident into a clear postmortem and a vague ticket into a fixable problem.

Preferred Qualifications

• Experience with GitHub Migrations API, gh-migration-tool, or gei (GitHub Enterprise Importer).

• Experience operating Artifactory in HA mode, with S3/blob storage, and Xray for vulnerability scanning.

• Infrastructure-as-Code: Terraform providers for GitHub and Artifactory.

• Container/package format expertise: Docker, npm, Maven, PyPI, Helm, Conan.

• Familiarity with secret scanning tools (GitHub Advanced Security, GitGuardian, TruffleHog) and dependency management

(Dependabot, Renovate).

• Prior on-call or production support experience.

• Exposure to GHAS, Copilot for Business, or Copilot Enterprise rollouts.

Bonus

• Experience operating self-hosted LLM inference (Copilot Enterprise, on-prem Cursor backend, vLLM, or similar), RAG pipelines, or vector databases.

Soft Skills

Excellent written communication - you can write a post-mortem that engineering leadership reads to the end, and a runbook that a junior on-call can execute at 3 AM. Strong technical influence without authority; you raise the reliability bar across teams by example and through reviews, not by mandate. Calm under pressure during sev-1 incidents affecting thousands of engineers.

Education

Bachelor's degree in Computer Science, Engineering, or related field or equivalent professional experience.