Senior Site Reliability Engineer, Product - USDS

About the team

The Product Engineering team monitors and maintains the availability of TikTok, including services such as video playback, content discovery/recommendations, live streaming, and customer service feedback.

In this role, you will

• Gain a solid understanding of the various components and services that power the TikTok experience
• Maintain services to meet service-level-agreements (SLAs) and service-level-objectives (SLOs) by measuring and monitoring availability, performance, and overall system health
• Participate as part of a global team to support site-up issues to ensure that services are reliable, fault-tolerant, efficiently scalable and cost-effective
• Scale systems sustainability through mechanisms such as automation; evolve systems reliability, efficiency, and velocity by pushing for changes
• Provide user support, incident responses and postmortems

Minimum Qualifications

• Bachelor's or above degree in Computer Science or a related technical discipline with 5+ years experience in the deployment and administration of large-scale distributed systems
• Strong understanding of Unix/Linux operating systems internals and administration, networking (e.g. TCP/IP, routing, network topologies and hardware), storage systems, and database systems
• Experience in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript
• Experience in debugging and optimizing code and automate routine tasks
• Experience in development, testing, deployment and administration of one or more of the following types of systems: Nginx, Kubernetes, Docker, OpenStack, Hadoop, Spark, Flink, Kafka
• Experience in designing and analyzing large-scale distributed systems is preferred
• Strong skills in problem solving and communication