Senior ServiceNow Solution Consultant

Job Description:

AboutDXCCzech Republic

We are DXC – a Fortune 500 global IT services leader.

We are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.

We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.

Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.

About the role

If you feel that you are a communicative and eager to learn person who wants to join DXC team for a longer time, then you are more than welcome to apply for this position. If you prefer to work with our customers to help them translating business requirements to technical designs, we will be happy to have you in our team. As a Solution Consultant you are going to propose solutions based on ServiceNow platform for a DXC Technology customers.

Because of a partnership between DXC and ServiceNow you will have limitless opportunities to obtain professional trainings and certifications. What we need from you is your engagement in supporting our customers and delivering requirements as expected. As we are working in a multinational environment, you need to be able to communicate with people in English.

Daily challenges

• Working experience in Agile Project environment
• Discussing business needs and requirements with DXC customers
• Planning new projects in collaboration with Architects
• Advising on applying new solutions
• Cooperation with Technical Consultants on implementing requirements
• Coordination of User Acceptance Testing
• Collaboration with Technical Consultants in elimination of post-implementation defects
• Taking part in trainings and achieving new certifications
• Sharing experience with new team members

eXperience and skills required

• Teamwork and ability to work under pressure
• Very good knowledge of written and spoken English
• Strong communication skills
• Good analytical and problem-solving skills
• Experience in ServiceNow implementation projects (at least 5 years)
• Deep experience with at least one ServiceNow product: ITSM, ITOM, CSM, HRSD, Asset Mgmt
• Good knowledge of ITIL processes
• Fast learning
• ServiceNow certifications
• ITIL4 Foundation Certificate
• Business Analysis certifications
• Experience in multinational environment
• Fluency in English and German language

Company benefits

At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

• Life Insurance: All permanent employees up to 70 years old with specified working hours 20h/week or more are eligible to be covered by Life Insurance provided by the Life Insurance Company Metlife pojistovna a.s. Policy: Life Insurance policy.
• Retirement supp
• lemental insurance: Company contributes to the employee‘s retirement supplemental insurance 2x the contribution of the employee up to 3% of the gross base monthly salary (or OTE). All employees with seniority over 12 months are eligible. Policy: Retirement Supplementary Insurance Contribution policy
• Meal Allowance: The employer provides all its employees with a meal allowance (cash) in the value of 70 CZK/shift (work more than 3 hours per shift). It will be provided via payroll together with the salary. Policy: Meal Allowance policy.
• Flexible benefit – cafeteria: The individual budget entitlement is 21,500 CZK per fiscal year for each employee with weekly working hours 20h/week and more. It will be uploaded annually on 1st April. Ratio 1:1 for all benefits, the validity of the points is 12 months. There is a possibility to transfer points to Saving Account with an additional 24 months of validity of the points. Vendor Benefit Plus. Policy: Flexible Benefits – Cafeteria.
• 5 weeks of vacation: Company provides 1 week of vacation entitlement above the legal requirements. Policy: Vacation policy.
• Sick Days: A sick day is provided by the employer for the case of an acute illness of an employee lasting for a short time or personal emergency. Every employee is entitled to a max. of 3 working days as “sick days” during a calendar year. Policy: Remuneration policy.
• Employee Assistance Program: All employees of DXC and their family members may use the services of company Magellan in the areas of professional coaching and consultations for business or personal issues.
• Flexible Working Hours: The company enables flexible working hours and the employee is allowed to set the start and the end of working hours by himself/herself, subject to an agreement with the manager and according to the habits of the department. The employee is obliged to work between 9.30 a.m. and 3,30 p.m. and fulfill contractual working hours in the calendar month.
• Multisport Card: Available for all employees. Payment for the card 1050 CZK monthly is deducted from the salary.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English.

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.